HopSkipDrive Launches Specialty Transportation, Offering Wheelchair-Accessible Vehicle Rides, New Rider Assistants, and Car Seat Program to Support Entirety of Schools’ Transportation Needs

LOS ANGELES--(BUSINESS WIRE)--HopSkipDrive today announced a significant expansion in its ability to meet the transportation needs of all students, enabling schools and school districts to seamlessly and directly book rides for students needing wheelchair-accessible vehicles, Rider Assistants, and car seats. With this development, school districts around the country will be able to solve even more student transportation challenges through HopSkipDrive’s unmatched technology-driven safety approach and operational expertise, and can learn more with a sign-up here.

“All children, especially those with disabilities, deserve a safe, reliable ride in a vehicle that meets their specific needs with adults who are fully prepared to support them,” said Joanna McFarland, CEO and Co-Founder of HopSkipDrive. “Rising chronic absenteeism rates make clear that existing school transportation industry options leave behind students with unique needs.”

With more than 5 million rides across 95 million safe miles completed on its platform, HopSkipDrive continues to raise the bar for student transportation. The company supports over 600 school districts by supplementing yellow buses with a network of extensively vetted CareDrivers — local caregivers on wheels — through a care-centered transportation marketplace.

With the launch of these three new transportation offerings this fall, HopSkipDrive will provide schools and school districts with even more resources, all backed by rigorous safety standards and industry-leading Safe Ride Technology^TM. Transportation teams can use HopSkipDrive’s ride management platform, RideIQ, to easily and simply book, track, and manage all rides in one place, and staff can get full visibility with Daily Queue, which provides a customized view for all HopSkipDrive rides for students at their school location.

Wheelchair-Accessible Vehicles and Rider Assistants

Following a successful pilot earlier this year, HopSkipDrive is expanding the availability of Wheelchair-Accessible Vehicle rides and Rider Assistants to all cities in which the company operates. These rides are fulfilled by CarePartners™, local professionals who undergo HopSkipDrive’s rigorous and comprehensive certification process, including name- and fingerprint-based background checks, clearing child abuse and neglect screenings where available, and enrolling in continuous criminal monitoring. Like all CareDrivers, they complete HopSkipDrive onboarding and a virtual orientation course. CarePartner drivers for Wheelchair-Accessible Vehicle rides also undergo driving record screens, vehicle inspections, and more.

To meet the needs of students with Individualized Education Programs (IEPs) and those who thrive most when an additional adult is in the vehicle, HopSkipDrive offers a Rider Assistant for schools to book to join the CareDriver or CarePartner driver on the ride. The Rider Assistant will provide informed and compassionate support for the rider when needed.

HopSkipDrive continues to lead in forward-thinking safety measures by directly managing driver and Rider Assistant vetting, onboarding, and compliance. This unique approach sets HopSkipDrive apart in the student transportation industry, offering schools valuable features such as the Safe Ride Support^® system and enhanced Must Be Met process to support the development of new rider services all delivered with the company’s signature tracking and notification systems.

Car Seat Program

In select cities, schools and school districts can select HopSkipDrive’s car seat program for students whose height and weight, typically between the ages of four to six, require a car seat. CareDrivers can only opt in to fulfill these rides after completing comprehensive car seat safety education and using only the forward-facing car seat model approved by HopSkipDrive and Safe Kids Worldwide, the leading organization for childhood injury prevention.

HopSkipDrive collaborated with the industry’s leading child safety experts to design and develop the safest possible ride experience. Britney Lombard, who has spent more than a decade as a Safe Kids Worldwide certified Child Passenger Safety Instructor and performed thousands of car seat checks during her tenure, now leads HopSkipDrive’s car seat program. The HopSkipDrive Safety Advisory Council, composed of six leading experts in transportation safety, also played a key role in advising the development of the car seat program to confirm protocols meet the highest standards in the industry.

Compliance is a core principle of the car seat program. Ahead of the implementation of the National Highway Traffic Safety Administration’s new safety standards, HopSkipDrive proactively selected a car seat model that goes above and beyond these requirements in consultation with the company’s expert advisors.

Safety Leadership, Including In-Ride Recording

HopSkipDrive continues to invest in leading the industry in safety with over 50 products, features, and initiatives woven throughout the ride experience. Over the past year, the company announced nearly a dozen new safety initiatives, including offering in-ride cameras through Safe Ride InSight.™

Schools and school districts can request dashcam recording for rides with CareDrivers who have installed SafeRide InSight, which combines visual monitoring with audio recording. HopSkipDrive uses this technology along with advanced telematics to create a solution that’s unmatched in the student transportation industry. First piloted in Arizona and Colorado, the company is continuing to scale this technology to additional markets over the coming months.

Learn more about HopSkipDrive at hopskipdrive.com.

About HopSkipDrive

HopSkipDrive is a technology company that solves complex transportation challenges where there is a heightened need for safety, access, and care. HopSkipDrive is modernizing the $30 billion school transportation industry through two core solutions: a care-centered transportation marketplace and industry-leading transportation intelligence platform, RouteWise AI™. HopSkipDrive’s marketplace supplements school buses and existing transportation options by connecting kids to highly vetted caregivers on wheels, such as grandparents, babysitters, and nurses in local communities. RouteWise AI helps schools and districts address critical challenges, including budget cuts, bus driver shortages, and reaching climate goals. HopSkipDrive has supported over 10,000 schools across 17 states, with over 600 school district partners. More than 5 million rides over 95 million miles have been completed through HopSkipDrive since the company was founded in 2014 by three working mothers.