Albany/Dougherty County Makes Transition to CentralSquare’s Cloud-Hosted RMS & JMS Offering

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, a leading provider of public sector software, announced that Albany/Dougherty County, GA has successfully moved to the cloud with CentralSquare’s ONESolution for records management system (RMS) and jail management system (JMS). As the first agency to transition to the cloud-based ONESolution powered by AWS, this marks a major milestone for the county in its shift toward modern, scalable, and secure public safety infrastructure.

“CentralSquare’s ONESolution has enabled customers like Albany/Dougherty County to transition to the cloud while bolstering cybersecurity capabilities that ensure systems remain functional in all situations,” said Dustin DeVoe, Senior AM at CentralSquare

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“We’ve faced serious challenges with our on-premises servers, particularly with our basement server room flooding. Moving to the cloud is not a simple technology upgrade, it’s a way to literally keep our data dry and ensure uninterrupted access to our critical systems,” said Colonel John Ostrander, Albany/Dougherty County’s Chief Jailer. "We’ve trusted CentralSquare for more than 10 years, and transitioning to their cloud platform is the next step in strengthening that partnership.”

Following cybersecurity incidents in 2024 that disrupted on-premises public administration systems in the county, the move to CentralSquare’s ONESolution comes at a crucial time. Albany/Dougherty County now benefits from enhanced data security, built-in redundancies, and increased system accessibility, ensuring that essential operations remain uninterrupted, including through cyber threats or natural disasters.

“CentralSquare’s ONESolution has enabled customers like Albany/Dougherty County to transition to the cloud while bolstering cybersecurity capabilities that ensure systems remain functional in all situations,” said Dustin DeVoe, Senior Account Manager at CentralSquare. “As more agencies look to modernize their technology, this partnership shows how the cloud can provide the capabilities departments need to serve their communities with confidence.”

The fully integrated system allows personnel to efficiently update and access records in real-time, reducing administrative burdens while improving data accuracy across multiple agencies, including law enforcement and the county jail.

About CentralSquare Technologies:

CentralSquare Technologies is the leading provider of public sector software in North America. The best-run communities rely on CentralSquare to manage all aspects of their state and local governments – from public safety to public works. Our comprehensive software suite includes modern cloud-based solutions to support police, fire, finance, payments, permits, utility billing and much more. With more than 40 years of dedication to the public sector, today we proudly serve over 8,000 customers. Learn more at www.centralsquare.com.