Galley Bay Resort & Spa, Antigua Receives British Airways Holidays’ Customer Excellence Award 2024

ST. JOHN’S, Antigua--(BUSINESS WIRE)--Galley Bay Resort & Spa, Antigua is proud to be recognized as the recipient of British Airways Holidays’ Customer Excellence Award for 2024. This prestigious accolade celebrates the top-rated hotels within the British Airways Holidays portfolio, based entirely on verified customer feedback.

With an outstanding overall score of 4.7 out of 5 stars, Galley Bay Resort & Spa has earned its place among the top 8% of over 11,000 global hotel partners. The award acknowledges the resort’s consistent dedication to exceptional service, attention to detail, and a commitment to creating unforgettable guest experiences.

“We've recognized your hotel because you have gone to great lengths to ensure every detail is just so and often exceeding expectations when it's mattered the most,” said Andrew Flintham, Managing Director of British Airways Holidays.

The Customer Excellence Award has been presented annually since 2016 to highlight the outstanding efforts of hotel partners who go above and beyond to exceed traveler expectations. British Airways Holidays uses verified customer reviews to determine the recipients, making this a truly guest-driven honor.

Galley Bay Resort & Spa offers guests a romantic, five-star, adults-only, all-inclusive beachfront retreat. Featuring just 98 modern rooms and suites, Galley Bay sets a new standard for all-inclusive luxury with a host of standout features, including a Michelin-caliber Executive Chef; award-winning Indulge Spa; waterfront dining; beach and poolside drink service; in-room dining; and a wide selection of activities, amenities, and curated tours and excursions.

For more information about Galley Bay Resort & Spa, Antigua, call Elite Island Resorts at +1.800.858.4618 or visit www.galleybayresort.com

About Elite Island Resorts

Elite Island Resorts represents an impressive portfolio of Caribbean all-inclusive resorts. The group includes two 5-star Virtuoso® properties, namely Hammock Cove Antigua and Galley Bay Resort & Spa, Antigua, along with properties in Barbados and Panama.