American Arbitration Association Launches to Promote and Enhance Mediation Education, Practice, and Growth

Seasoned Mediator with Long AAA History to Head New Venture

CHICAGO--()--The American Arbitration Association (AAA®) today launched a new division,™, to expand the Association’s focus on the fast-growing mediation component of the alternative dispute resolution (ADR) field.

“He combines a rich history of mediation practice, mediation education, and a thorough understanding of how the AAA provides experience, innovation, and flexibility to its customers. We are delighted he agreed to take on a leadership role with”

Making the announcement at the American Bar Association’s Section of Dispute Resolution meeting in Chicago, AAA President and CEO India Johnson said Harold Coleman, Jr., Esq., a 26-year veteran who has multiple levels of arbitration and mediation experience, will serve as’s Executive Director and Mediator.

“ is a web-based tool that bridges the day-to-day practice of mediation. It will evolve to serve every aspect of the mediation community with an array of specialized services, including a database of best-practice knowledge, a comprehensive listing of mediation experts, and a broad and deep educational module,” Mr. Coleman explained.

Mr. Coleman, who has been a member of the AAA’s Panel of Arbitrators since 1987, will be actively involved in mediations in addition to directing’s activities, according to Ms. Johnson. Mr. Coleman was previously a member of the AAA’s Board of Directors until he joined

“Harold Coleman is the perfect match to fulfill the vision and mission of,” said Ms. Johnson. “He combines a rich history of mediation practice, mediation education, and a thorough understanding of how the AAA provides experience, innovation, and flexibility to its customers. We are delighted he agreed to take on a leadership role with,” she continued.

“ will strive to equip the global mediation community and its various stakeholders with knowledge to achieve further mediation success. This includes a major education program - from encouraging young people to enter the mediation field through advanced training for established mediators,” Mr. Coleman said.

In addition to education, Mr. Coleman explained that will offer mediation parties unique services to assist them in finding the right mediator for their individual needs.

“ will feature a very robust directory of mediators around the country so that those who need mediation services can find a mediation professional with the precise background to handle their cases,” he said.

Mr. Coleman said the AAA created to help its customers and stakeholders meet the dynamic and growing needs of the mediation field.

“Between 95 and 98 percent of litigation cases are now resolved without going to trial, and the vast majority of those settlements result directly from mediation. Those are significant statistics in any industry, but they are especially important to the U.S. judicial system in which courts in all regions are seriously backlogged. Accordingly, mediation is a trusted option for parties and the courts to resolve differences and move on,” Mr. Coleman said. will also provide a resource for non-legal matters, such as social services and family disputes.

“Mediation embraces skills important to all of modern society, including negotiation, listening, solid communications, and the ability to leverage and facilitate a mutual desire to reach a solution to a problem. That’s why we built to help anybody who uses mediation or wants to be better at using mediation, including human resources officers, business development professionals, educators, social workers, and even parents. And that’s why is so exciting. It has so much promise for helping people from all walks of life to know more about the principles, science and application of mediation for a host of everyday conflicts,” Mr. Coleman explained. services will be available on a worldwide basis to private and public sector entities.

“International mediation has a plethora of applications from peacekeeping to multinational business disputes. is prepared to extend its services anywhere in any time zone to make sure that as many people as possible understand the positive potential mediation offers to dispute resolution,” Mr. Coleman concluded.

About ( is a division of the American Arbitration Association (AAA) dedicated to all aspects of mediation on a global basis. Through 2011, the not-for-profit AAA has handled 3.6 million alternative dispute resolution (ADR) cases since its founding 87 years ago. With 22 offices in the United States, Mexico, Bahrain, and Singapore, the AAA provides organizations of all sizes in virtually every industry with the full range of ADR services and products they may need. The International Centre for Dispute Resolution (ICDR) extends the AAA’s quality legacy globally. For more information, visit


American Arbitration Association
Michael C. Clark, +1-212-716-3978

Release Summary

American Arbitration Association adds mediation division to meet growing needs in mediation field.

American Arbitration Association (AAA)