LogicMonitor Announces New Integration to Deliver More Effective ChatOps

Integration with Atlassian Stride Communication Tools makes IT Ops teams more efficient with faster time to resolution and automated incident status updates

SANTA BARBARA, Calif.--()--LogicMonitor, the leading SaaS-based performance monitoring platform for Enterprise IT, today announced a technology integration to support Stride, Atlassian’s new communication tool. LogicMonitor users can now view, acknowledge, and respond to IT performance issues directly from Stride.

“With powerful monitoring data at their fingertips, DevOps teams can collaborate in a more real-time basis with the most relevant and current information and take appropriate action.”

“The ability to use Atlassian’s new communication tool, Stride, to access LogicMonitor platform alerts provides users with a real-time window into the performance of their infrastructure,” said Jeff Behl, Chief Product Officer at LogicMonitor. “For IT Operations teams, receiving monitoring alerts via chat lets them respond faster to issues, receive meaningful context for end-to-end troubleshooting, and facilitate collaborative triage all within Stride.”

Key features of the LogicMonitor integration include:

  • Receive and acknowledge monitoring alerts, schedule downtime directly from Stride rooms, and quickly communicate alert information across teams
  • View device information, alert details, and graphs in Stride
  • Tag LogicMonitor graphs with important events from a message action
  • Bot functionality for instant account, alert, and device information

“Communication and collaboration are key to achieving a healthy DevOps culture. With the integration of LogicMonitor into Stride, users gain an enhanced level of communication,” said Forrest Evans, Product Manager at LogicMonitor. “With powerful monitoring data at their fingertips, DevOps teams can collaborate in a more real-time basis with the most relevant and current information and take appropriate action.”

“Today’s DevOps teams are largely distributed, so leveraging ChatOps helps increase transparency and collaboration. LogicMonitor’s powerful monitoring platform sets the stage for companies to achieve tight collaboration among operations and development teams so they can make informed business decisions,” said Behl. “We integrated with Stride, so users can access and interact with their IT systems data easily and can resolve issues on the spot.”

The integration is available on the Atlassian marketplace.

Learn more about the integration by visiting LogicMonitor’s website.

About LogicMonitor

LogicMonitor® is the SaaS-based, performance monitoring platform for Enterprise IT. With out-of-the-box coverage for thousands of technologies, LogicMonitor provides granular visibility into infrastructure and application performance. LogicMonitor’s automated device discovery, preconfigured alert thresholds, and rich, customizable dashboards, come together to give IT teams the speed, flexibility, and actionable insights required to succeed in today’s competitive markets.

Contacts

Connect Marketing
Holly Hagerman, (801) 373-7888
hollyh@connectmarketing.com

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