The Doctors Company Wins Novarica Impact Award for IT Practice

Jury of Insurer CIOs selects The Doctors Company as a Winner in the 6th Annual Novarica Research Council Impact Awards

BOSTON--()--Members of the Novarica Insurance Technology Research Council, a knowledge-sharing group of hundreds of insurer CIOs, have selected The Doctors Company as one of two winners for IT Practices, based on a review of case studies published today at

“I am extremely proud that we have received this prestigious award from Novarica”

The Doctors Company developed a repeatable technology framework for post-M&A system consolidation. Using this 6-month process, the company has consolidated 21 PAS, 6 financial, and 9 imaging systems over 8 years. This framework creates business efficiencies and economies of scale, eliminates cybersecurity risks, reduces expenses, and increases management insight through consolidated reporting.

“I am extremely proud that we have received this prestigious award from Novarica,” said Craig Musgrave, CIO, The Doctors Company. “This award recognizes the work by the business and IT to create and manage an integration framework that transforms key business processes utilizing a single consolidated technology platform. Through system consolidation, we have put in place a common way to talk and work, thus removing one challenge to creating value with merging organizations.”

“The Doctors Company’s initiative was selected by the committee for its effective management of technology and real-world business impact,” said Matthew Josefowicz, President/CEO of Novarica and moderator of the Council.

The case study, along with case studies of seven other winners, and more than 20 additional cases considered for Impact Awards, was published today in Novarica’s 6th Annual Best Practices Case Study Compendium, online at Novarica has published more than 175 case studies through this program since 2012.

About the Novarica Impact Awards
The Novarica Research Council Impact Awards are the largest purely peer-juried awards in insurance technology. Over a dozen CIO members of the Novarica Insurance Technology Research Council vote annually to recognize the efforts of their peers to use technology to drive business value in digital, data/analytics, core systems, and IT operations. No vendors, consultants, journalists, or members of the Novarica team participate in the selection committee, making the Novarica Impact Awards distinctive in being a purely peer-juried award.

The Novarica Insurance Technology Research Council is a free, moderated, knowledge-sharing community of more than 300 insurer CIOs and senior executives. In addition to recognizing successful initiatives through the Impact Awards, members participate in anonymized studies and private, vendor-free events. More information at

The Council is managed by Novarica, a research and advisory firm that helps more than 90 insurers make better decisions about technology projects and strategy through published research, advisory services, and consulting on vendor selection, benchmarking, project assurance, capability and organizational assessments, and IT strategy.

About The Doctors Company
Founded and led by physicians, The Doctors Company ( is relentlessly committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company takes the mal out of malpractice insurance by helping practices of all sizes manage the complexities of today’s healthcare environment—with expert guidance, resources, and coverage. The Doctors Company is the nation’s largest physician-owned medical malpractice insurer, with 79,000 members and over $4 billion in assets, and is rated A by A.M. Best Company and Fitch Ratings.


Rebecca Wojciechowicz, 617-897-1923

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Release Summary

The Doctors Company wins Novarica Award for developing a repeatable technology framework for post-M&A system consolidation