Comcast to Increase Internet Speeds for Customers in Houston at No Additional Cost

Customers Can Stream Shows, Video Chat or Use At Least Four Devices at Once with Xfinity’s Performance Internet

HOUSTON--()--Comcast today announced it is increasing the speeds of its Xfinity Internet speed package – Performance Internet – for existing customers in Houston at no additional cost.

“We realize technological innovations are occurring rapidly, and our customers need the speed to make the most of them”

Performance Internet customers will see their download speed increase from 50 Mbps to up to 70 Mbps. Customers can expect to experience the new speeds today, March 1.

“We realize technological innovations are occurring rapidly, and our customers need the speed to make the most of them,” said Ralph Martinez, Regional Senior Vice President of Comcast’s Houston Region. “These increases reflect our commitment to delivering the fastest speeds to our customers, just like we’ve done almost every year for more than a decade.”

To get the increased speeds, most customers will simply need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. Customers who own their own modems and need to upgrade their modems to receive the increased speeds will need to purchase a new modem or can lease a new modem from Comcast.

Xfinity continues to deliver the best in-home WiFi experience, and most Xfinity Internet customers can enjoy complimentary access to more than 15 million Xfinity WiFi hotspots nationwide by selecting "xfinitywifi" from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi.

Comcast offers a wide variety of speed tiers to meet every household’s needs, whether they occasionally surf the web or spend hours streaming movies. In 2016, Comcast announced that it will start offering a residential gigabit internet service to local customers in Houston this year. The company is delivering these super-fast speeds with DOCSIS 3.1 technology, which uses the existing wiring that most people already have in their homes. Comcast will be the first company in Houston to offer 1 Gig Internet speeds across the entire city.

Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 16 years, delivering speeds in most of the Houston Region from 10 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.

About Comcast Cable

Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Contacts

Comcast
Michael Bybee, 713-637-5121
Michael_Bybee@cable.comcast.com

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Comcast Increases Internet Speeds in Houston at no additional cost

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