Coalition of Travel Agents Forming to Request Investigation by the U.S. Department of Justice into American Airlines Business Practices Regarding Air Ticket Sales to Cuba

MIAMI--()--American Airlines’ recent announcement that it will begin flights to Cuba in September has resulted in numerous passengers calling to cancel their air tickets on approved air charter flights to Cuba.

“beginning September 7, American will start scheduled service from Miami to five cities in Cuba….”

American Airlines stated in a press release on June 22nd that, “beginning September 7, American will start scheduled service from Miami to five cities in Cuba….” American Airlines made this announcement and has begun selling these flights even though the airline is well aware that the Cuban Government has not granted any landing rights to American Airlines and has not approved flights to the Juan Gualberto Gómez Airport in Matanzas, which serves Varadero, one of American Airlines proposed destinations in Cuba.

A coalition of travel agents and tour operators is forming to request the U.S. Department of Justice and U.S. Department of Transportation investigate whether American Airlines’ business practice of advertising and selling flights for which it has not yet received all government approvals, and may not receive such approvals prior to the scheduled start date, is deceptive and harmful to passengers.

The coalitions also will request investigation of the current ticket prices offered by American Airlines for its proposed flights to Cuba. The coalition is concerned that these prices appear to be below the airline’s cost of operations and are an attempt to drive the U.S.-Cuba air charter industry out of business through predatory pricing. An American Airlines pilot recently flying with an air charter operator in Orlando told a representative that “we are going to put you out of business!” The coalition’s members understand that the U.S.-Cuba market must evolve in response to the resumption of scheduled service later this year. They just ask that it do so in a fair, not deceptive and predatory, manner.

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Island Travel & Tours, Ltd.
William J. Hauf, 619-997-4171