Allconnect Surpasses One Million Enrollments in Utility Products and Services

ATLANTA--()--Allconnect, a national leader in connecting consumers with home services, announced it has exceeded one million enrollments in utility and energy products and services. Through a combination of consumer education and personalized, multi-touch campaigns, the company’s energy product portfolio has increased more than 400% since 2011 and currently covers over 28 million households.

“Many partners that have implemented our solutions have seen their acquisition results increase by double-digit percentages. That momentum keeps growing, and we will be adding several more products to our shelves in the coming months.”

Since the company launched the Energy Product Advisor program, many of its 60+ energy partners throughout the U.S. have benefited from high participation and customer satisfaction. About one in three customers who are offered a product or program take action and overall satisfaction is reported at up to 90%.

“Energy companies are looking for new ways to extend their brand and acquire customers for their products and services, and we know how to make these complex programs simpler for the consumer,” said Sam Howe, Allconnect CEO. “Many partners that have implemented our solutions have seen their acquisition results increase by double-digit percentages. That momentum keeps growing, and we will be adding several more products to our shelves in the coming months.”

Allconnect currently manages 40 energy products and programs for movers, renters and homeowners over the phone and via digital channels. Product categories include demand response, energy choice, surge protection, green energy, time-of-use rates, paperless billing, warranties, connected home products and low-income programs.

The company continues to expand the channels in its product portfolio, including:

  • Direct response campaigns for home warranties (over 50% conversion rates).
  • Outbound marketing for utility time-of-use rates and smart thermostats (30% take rates).
  • Multi-channel utility rate assistance program (over 70% opt-in rate to receive email and link to enrollment website).

“We deliver our custom solutions through proprietary e-commerce applications which are incredibly secure and advanced, but what our partners appreciate the most is that they can take advantage of our capabilities without having to buy another platform,” Howe continued. “We typically operate on a pay-for-performance basis, which allows utilities to leverage what we have built and expand their product reach with minimal risk and up-front investment.”

About Allconnect

Allconnect offers customers a convenient single source to compare and connect integrated media, broadband, home protection, energy and green products. Allconnect’s services are available through utility and energy companies representing over 50 million households, and via affiliates. Through more than 20 million annual consumer touch points, the company acquires customers, increases revenue and generates higher customer satisfaction for its partners. Allconnect’s customer satisfaction ranks among the top three companies nationwide based on its 2015 American Customer Satisfaction Index score. Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with additional offices in Lexington, Kentucky and St. George, Utah. For more information, visit allconnect.com or follow the company on Twitter and Facebook.

Contacts

Allconnect
Sue Rodman, 404-784-5650
sue@mpressionspr.com

Release Summary

Allconnect surpasses one million enrollments in utility products and services. Many partners implementing solutions have seen acquisition results increase by double-digit percentages.

Allconnect