Millennial Outsourcing Leader TaskUs Reports Record Growth and Robust New Employee Referrals from Existing Staff

TaskUs has a ‘ridiculously good’ year, hits 5,000 employee milestone

SANTA MONICA, Calif.--()--TaskUs, the “ridiculously good outsourcing” company founded and led by 29-year-olds Jaspar Weir and Bryce Maddock, proves the millennial insight that you can do well – in fact very well – by doing good. The principles laid out by Weir and Maddock have turned the outsourcing world on its head by bringing Silicon Valley-level perks to employees, making it one of the industry’s fastest growing and best places to work.

“This year proved our theory that treating people really well would not only make us all happier, it would translate into a high-growth company with a solid bottom line. We’ve only just begun”

TaskUs’ 5,000 employees receive 120 days paid maternity leave, just like employees at Facebook. Other perks include massages, workout facilities, gourmet cafeterias, and extensive paid sick and vacation leave. That may be why 71 percent of new employees come from existing employee referrals, more than twice the industry standard of 32 percent.

“This year proved our theory that treating people really well would not only make us all happier, it would translate into a high-growth company with a solid bottom line. We’ve only just begun,” said CEO Bryce Maddock.

Maddock and Weir Report on TaskUs Accomplishments in 2015 by the Numbers:

  • 400% revenue growth
  • $15 million raised from a strategic Philippines based private equity firm
  • 49 new clients acquired
  • 10 unicorns worked with
  • 3 new offices in the Philippines, each with a unique vibe to match the team culture. For example, “Chateau Ridiculous” features a steampunk theme (popular in video games) to appeal to that office’s 200-plus team of League of Legends players who compete nationally and host their own competitions. Another office contains a free community coffee shop in the lobby to encourage employees and non-employees alike to stop in and hang out.
  • 1 new office in San Francisco, CA
  • 1 new office in Australia and 1 leading fintech client in Australia – Nimble
  • More than 1.7 million emails answered per month
  • More than 73 million pieces of content moderated per month
  • First TaskUs CX Summit hosted in San Francisco
  • 22,115 applicants for jobs at TaskUs
  • 71 percent of new hires from employee recommendations
  • 4.6 / 5 star rating on Glassdoor
  • 72% increase in employee satisfaction score
  • Over 100,000 likes on Facebook
  • 4,000 employees RSVP’d to attend the annual Christmas Party December 19
  • 100 happy hours hosted for employees
  • 600 top performing employees flown to beach destinations like Boracay and Palawan for quarterly reward trip
  • 55 students’ tuition paid by TaskUs Scholars program

“We’ve reimagined outsourcing to deliver customer support the way today’s millennials want it, from gaming and ride sharing apps to e-commerce and photo sharing,” Maddock said. “The most important part for Jaspar and me was to create the best workplace for our people.”

About TaskUs

TaskUs is the market-leading outsourced customer support provider for venture-backed, fast-growing companies that require high quality service. More than 10 TaskUs customers have achieved billion-dollar valuations, and the company has supported more than 200 customers since 2008. Today, TaskUs owns and operates five centers in the Philippines. TaskUs has headquarters in Santa Monica, Calif. Learn more at TaskUs.com.

Contacts

for TaskUs
Stephanie Harnett, 310-824-9000
sharnett@olmsteadwilliams.com

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Release Summary

TaskUs, the “ridiculously good outsourcing” company founded and led by Jaspar Weir and Bryce Maddock, proves the millennial insight that you can do well – in fact very well – by doing good.