KLAS Report Names TigerText Most Widely Adopted Solution for Secure Messaging – Clear Leader in Market Share and Mindshare

Prospects consider TigerText 2X more often than next largest competitor – KLAS calls it a “proven solution” with simplicity cited as a key driver of adoption

SANTA MONICA, Calif.--()--TigerText, the leader in secure, real-time messaging, affirmed its position as the most widely adopted solution in Healthcare according to a recently issued report by KLAS on secure messaging. With more customers than the next top 6 competitors combined, TigerText’s innovation and reputation for driving adoption helped it earn the distinction of market leader.

“TigerText is our care coordinators’ lifeline. They would all walk out the door if we took it away from them. They are able to get the doctors engaged and take action, make decisions, and provide advice because the doctors don’t mind responding to TigerText messages.”

According to the KLAS report titled Secure Messaging 2015: First Look at Who Providers Are Considering and Why, "The high speed-to-value proposition offered by TigerText has allowed them to secure the largest market share of any secure messaging vendor."

“It’s extremely rewarding to have an esteemed organization like KLAS validate our overwhelming leadership position in secure messaging for healthcare,” said Brad Brooks, TigerText CEO and Co-Founder. “As the veteran player in the secure messaging space, we remain intensely focused on driving healthcare innovation through our commitment to deliver the highest value for our customers.”

KLAS’ findings were validated in the comments from survey respondents:

On Care Coordination

“TigerText is our care coordinators’ lifeline. They would all walk out the door if we took it away from them. They are able to get the doctors engaged and take action, make decisions, and provide advice because the doctors don’t mind responding to TigerText messages.”

“TigerText is a huge benefit to care coordination. If a patient goes to the ER or has an inpatient visit, the PCP is automatically notified. That didn't happen before. Now the PCPs even know why their patients are there. They can see the admitting diagnoses, and they can engage in dialogue with the ER physicians and the transitional care managers. This leads to lower readmission rates. We have a 3%-4% readmission rate now, while our state average is 12%-15%. TigerText is a huge contributor to that.”

“TigerText is at the heart of our workflow. It has really helped us be a lot more efficient… TigerText is fundamental to our process.”

“We use TigerText in a couple of different ways. In our lab, we have a computer the lab personnel can use to send critical results directly to providers. We allow all of our advanced practice RNs, physician assistants, physicians, and any of the nurses on the floor access to the system.”

On Integrations & Interfaces

“TigerText has a great, open API that enables us to do those type of things very easily. A lot of other companies don’t have that kind of open API.”

“We are using a version of TigerText that integrates with our EMR. It is great because we get the integration and the convenience of secure messaging.”

“We’ve done system notifications with TigerText. Our HIE has a good notification engine and we’ve enabled TigerText as a delivery method so physicians and other caregivers can choose to get certain notifications system generated from our HIE.”

“Overall, TigerText has met and exceeded our expectations.”

About TigerText Integrations

With TigerText, organizations can go beyond secure, person-to-person messaging by leveraging the company’s open API that enables integrations with third-party systems. These include EMRs, PACS imaging, scheduling, paging and answering service, cloud storage, MDM, Health Information Exchanges (HIE), and others for delivering automated alerts and queries. TigerText has documented over 150 different healthcare workflows, driving productivity increases and more favorable reimbursement rates.

About TigerText

TigerText is the leader in secure, real-time messaging for the enterprise. TigerText’s encrypted messaging platform keeps communications safe, improves workflows, and complies with industry regulations. Developed to address the security needs, BYOD policies, and message restrictions in the enterprise, TigerText is committed to keeping mobile communications secure, private and impermanent. More than 5,000 facilities and four of the top five largest for-profit health systems in the nation, including Universal Health Services and Community Health Systems, rely on TigerText to comply with HIPAA and replace unsecured SMS text messaging that leaves protected health and other confidential information at risk. For more information visit www.linkedin.com/company/tigertext, www.facebook.com/tigertext, or www.twitter.com/tigertext.

Contacts

For press inquiries, please contact:
TigerText
Minnie Dimesa, 310-401-1820 Ext. 316
Director of Marketing
minnie@tigertext.com

Recent Stories

RSS feed for TigerText