Medicare Advantage Members Should Be Watching Mailbox for Important Health Care Packet

INDIANAPOLIS--()--Every year around the end of September, or perhaps a little sooner, Medicare Advantage (MA) members receive a packet in the mail featuring important health care information. This packet can be easily overlooked, but it’s critical to pay attention to it.

“It’s perfectly fine to keep your plan if you are happy with it and there are no changes”

In the health care industry, the packet is known concisely as the ANOC-EOC. This stands for “annual notification of changes” and “evidence of coverage.” It also generally includes a drug list known as a formulary.

This packet, along with a list of participating providers, gives MA members everything they need to decide whether to keep their current MA plan or shop for a new one during the upcoming Annual Election Period (Oct. 15-Dec. 7). It includes the following:

  • The plan’s cost (monthly premium) for the upcoming year
  • Any changes to cost sharing or medical benefits
  • Any changes to prescription drug costs or prescription drug benefits (for those enrolled in a prescription drug plan)
  • Any changes to drugs covered in the drug benefit

For the most part, the format of this packet is determined by the Centers for Medicare & Medicaid Services (CMS) and is the same regardless of plan. However, it can be tweaked by plans to make it easier for members to understand by shading important elements and eliminating jargon wherever possible. Plans may also make the ANOC-EOC available online.

Those MA members who review their packet, and are comfortable with its contents, can keep their current plan by taking no additional action.

“It’s perfectly fine to keep your plan if you are happy with it and there are no changes,” said Marc Russo, president of Medicare programs at Anthem. “But it’s important for MA members to make an informed decision by reviewing their ANOC-EOC to make sure their medication is still covered, their doctors are still in their network, and their cost sharing hasn’t changed.”

Anyone who reads their ANOC-EOC and still has questions regarding their plan should contact their insurer.

About Anthem, Inc.

Anthem is working to transform health care with trusted and caring solutions. Our health plan companies deliver quality products and services that give their members access to the care they need. With nearly 70 million people served by its affiliated companies, including more than 38 million enrolled in its family of health plans, Anthem is one of the nation’s leading health benefits companies. For more information about Anthem’s family of companies, please visit


Anthem, Inc.
Doug Bennett Jr., (502) 889.2103

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Release Summary

Medicare Advantage members should be watching the mail for an important health care packet.

Anthem, Inc.