Keller Rohrback L.L.P. Announces Investigation Regarding Alleged Unauthorized Accounts and Excessive Fees Imposed by Wells Fargo Bank

SEATTLE--()--Attorney Advertising. Keller Rohrback L.L.P. is investigating recent reports that Wells Fargo Bank’s (NYSE: WFC) implementation of rigid sales quotas drove employees to open unauthorized accounts for customers, resulting in bogus fees and damage to their credit.

This month, the City of Los Angeles filed a civil lawsuit against Wells Fargo alleging unfair, unlawful, and fraudulent conduct including forcing employees to misuse customers' confidential information and refuse to close accounts even when customers complained. In addition to charging fees on unwanted accounts, the City’s complaint alleges that Wells Fargo harmed customers by placing them into collections based on unauthorized withdrawals and reported damaging information on their credit reports when unwarranted fees went unpaid.

Los Angeles city officials are now warning consumers to scrutinize their bank statements and pay extra attention to online accounts. Customers should also review bank statements for suspicious withdrawals ranging from $25 to $100, the same amounts needed to open a Wells Fargo checking or savings account.

The Los Angeles City Attorney suggests consumers ask the following questions:

  • Have accounts that you have closed remained open?
  • Have you received debit or credit cards you didn’t ask for?
  • Have you incurred charges on any of these accounts that you have not authorized?

If you are concerned about suspicious withdrawals or activities related to one or more of your Wells Fargo accounts, please contact attorney Gretchen Freeman Cappio at (800) 776-6044 or via email at

Keller Rohrback L.L.P., with offices in Seattle, Phoenix, New York, and Santa Barbara, serves as lead and co-lead counsel in class actions throughout the country. Our Complex Litigation Group is proud to offer its expertise to clients nationwide, and our trial lawyers have obtained judgments and settlements on behalf of clients in excess of seven billion dollars.

Attorney Advertising. Prior results do not guarantee a similar outcome.


Keller Rohrback L.L.P.
Gretchen Freeman Cappio, Attorney, 800-776-6044

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Keller Rohrback L.L.P. Announces Investigation Regarding Alleged Unauthorized Accounts And Excessive Fees Imposed By Wells Fargo Bank

Keller Rohrback L.L.P.