IRI MarketPulse Survey Finds Shopper Sentiment Surging in 2015

Shopper Sentiment Increases in Q1 2015; Typically Disgruntled Millennial Sentiment Also Rises

CHICAGO--()--Shopper sentiment surged in Q1 2015 amid optimism over the labor market, job stability, personal finances and gas prices, according to the latest IRI MarketPulse™ survey. While a Q1 jump has occurred for several consecutive years now, this year’s spike marks the largest jump in IRI’s Shopper Sentiment Index™ since it was launched in 2011.

“Conservative mindsets still prevail and, in the near term, purchase behavior and loyalty will be strongly influenced by products and programs that meet or exceed consumers’ expectations for great quality and strong results at a reasonable price point.”

“Consumers tend to start each new year with a modicum of optimism,” notes Susan Viamari, editor of Thought Leadership, IRI. “The fact that this year’s Shopper Sentiment Index spike is so substantial, and that the increase spans all age groups and all of the measures that comprise the index, is cause for optimism among CPG marketers.”

Millennials’ Shopper Sentiment at an All-time High

Constructed against a benchmark of Q1 2011, IRI’s Shopper Sentiment Index provides deep insight into how the economy is impacting consumers and changing how they approach grocery shopping. The index provides perspective in terms of price sensitivity, brand loyalty and changes in spending required to maintain desired lifestyles. With a benchmark score of 100, a Shopper Sentiment Index score of more than 100 reflects consumers who are less price driven, more loyal to favorite brands and better equipped to maintain their desired lifestyles without changes as compared to Q1 2011.

With a Q1 2015 Shopper Sentiment Index of 138 compared with 120 in Q4 2014, consumers definitely have a sunnier outlook and feel more confident. And millennials, in particular, are feeling more financially secure and optimistic with an index of 131 in Q1 2015 compared with 114 in Q4 2014 and 95 in Q3 2014. Millennials have struggled since the economic downturn began and have generally indexed the lowest among consumer age-based segments. However, the Q1 figures are the highest index levels for millennials since the inception of the Shopper Sentiment Index in 2011.

Overall, one-third of millennials feel the economy has improved in the last six months, and 28 percent expect even more improvement in the next six months. Still, 25 percent of millennials are having difficulty buying groceries, compared with 20 percent of the total population. So, it’s no surprise that deal seeking continues to rise among millennials, with 26 percent saying they buy more on deal today than a year ago. Among this cohort, 30 percent say that more than half of their most recent shopping basket was bought on deal, which is comparable to the total population.

Significant percentages of millennials are turning to the Internet to find these deals, including:

  • 47 percent download coupons from couponing sites, such as SmartSource
  • 45 percent download coupons from retailer websites
  • 43 percent download coupons from manufacturer websites
  • 35 percent visit online deal sites, such as Woot or Groupon

Consumers Beginning to Loosen Purse Strings, but They Still Love a Deal

It’s not just millennials who love a bargain. While deal-seeking behavior has eased slightly during the last year, many consumers remain enthralled by a good buy. More than one-quarter (29 percent) of consumers estimate that 50 percent or more of their most recent basket was bought on deal, compared with 34 percent in Q1 2014. The following money-saving strategies among all consumers are still broadly embraced:


Q1 2014


Q1 2015

Making shopping list before entering the store 69% 65%
Looking at circular before or at the store 57% 50%
Stocking up on certain items because they’re on sale 54% 49%
Seeking out and buying store brands to save money 39% 32%

Selecting products to create more meals at lowest total cost

36% 30%

“CPG marketers should find relief in the continued improvement in shopper attitudes, but sharp withdrawal of value-focused programs would be a mistake,” concludes Viamari. “Conservative mindsets still prevail and, in the near term, purchase behavior and loyalty will be strongly influenced by products and programs that meet or exceed consumers’ expectations for great quality and strong results at a reasonable price point.”

About IRI’s MarketPulse Survey

IRI provides new survey results at the end of each calendar quarter covering shoppers’ behaviors and attitudes as they directly relate to their strategies for learning about, purchasing and utilizing CPG and healthcare products, as well as information regarding perceptions of economic conditions and their ability to provide for their families. For more information about customizing the research for a particular category or industry, please contact

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