ServiceNow Selects Xceedium to Protect its FedGov Cloud Offering

Leading IT Service Management Company Leverages Xsuite to Deliver Mandated Privileged User Security Controls

HERNDON, Va.--()--Xceedium®, Inc. today announced ServiceNow (NYSE: NOW), the enterprise IT service management company, has implemented Xsuite as a core component of its ServiceNow software-as-a-service offering to the U.S. Federal Government. ServiceNow relies on Xsuite to establish and enforce the many privileged user security controls established by FedRAMP within its cloud service offerings.

“Xsuite satisfies the baseline level of FedRAMP security controls service providers and government agencies must satisfy to operate in the cloud, but that’s just the beginning”

"ServiceNow is highly committed to ensuring our Federal Government customers are able to deploy their operations to a secure and compliant platform, and we selected Xsuite to meet the mandatory FedRAMP privileged user controls and audit requirements as articulated in the NIST 800-53 Security Controls,” said Ken Cormier, FSO for Governance, Risk & Compliance at ServiceNow. “Xsuite's capabilities, covering password and credential protection, access control, user monitoring, and session recording, were instrumental in helping us ensure we are able to satisfy the many privileged user controls within FedRAMP, while also lowering our costs and reducing complexity."

“Xsuite satisfies the baseline level of FedRAMP security controls service providers and government agencies must satisfy to operate in the cloud, but that’s just the beginning," added Ken Ammon, Chief Strategy Officer for Xceedium. "Xsuite aids civilian, military, and intelligence security teams with critical privileged user controls necessary to achieve compliance with a full range of compliance standards, like the NIST 800-37 Risk Management Framework, HSPD-12 logical PIV/CAC requirements, and many others. "

About Xsuite

Unlike other products, Xsuite is specifically designed and purpose-built to satisfy the demanding privileged identity management requirements of the hybrid cloud. The hybrid cloud – comprising an organization’s entire computing fabric from traditional on-premise network equipment and servers, to virtual and public cloud based infrastructure – brings with it demanding new challenges for privileged identity management. Traditional, first generation solutions are ill-equipped to address these needs:

  • Comprehensive Functionality – Xsuite delivers comprehensive functionality, spanning password and credential management, strong authentication integrated with multi-factor security technologies, access control, user monitoring and recording, and proactive policy enforcement.
  • Complete Coverage – Xsuite enables a single set of policies across the entire hybrid cloud and traditional data center, ensuring consistent standards, easier compliance reporting, and reduced administrative overhead.
  • Architected for Scale and Dynamism – Tight integration with Amazon Web Services and VMware vSphere enables Xsuite to automatically identify resources as they're created, and automatically apply and enforce security policies. Xsuite's automated protections reduce "mean time to protection" to fractions of a second. Xsuite also delivers the built-in reliability and availability services, like clustering, which enterprise deployments demand.
  • Protection of the Extended Management Plane – Xsuite has worked extensively with both AWS and VMware to deliver tight, API-level integration and protections.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. For more information, visit

About Xceedium

Xceedium is the leading provider of privileged identity management solutions for hybrid-cloud enterprises. Large companies and global government agencies use Xceedium products to reduce the risks privileged users and unprotected credentials pose to systems and data. The company’s Xsuite platform enables customers to implement a zero trust security model. It vaults privileged account credentials, implements role-based access controls, and monitors and records privileged user sessions. With unified policy management, Xsuite enables the seamless administration of security controls across systems, whether they reside in a traditional data center, a private cloud, on public cloud infrastructure, or a combination of environments.

Xceedium solutions enable organizations to comply with security and privacy mandates such as: PCI DSS, FISMA, HIPAA, and NERC CIP. The company’s products provide industry-leading reliability, availability, and scalability, and are the most highly certified products in the market with designations including FIPS 140-2 Level 2, Common Criteria EAL4+, and the U.S. DoD Unified Command Approved Products List (UC/APL). For more information, please visit


Sage Communications (for Xceedium)
Heather Dratler, 703-533-1619