BOSTON & LONDON & PARIS--(EON: Enhanced Online News)--NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist Strategic Sourcing Managers in assessing vendor capability in payroll BPO.
“ability to deliver innovation in support of client-specific requirements”
The payroll business process outsourcing (BPO) tool is available now to NelsonHall clients, and is also available for a limited period free-of-charge to BPO strategic sourcing managers at http://research.nelson-hall.com/.
The tool covers a number of payroll business situations including organizations seeking to use business process outsourcing for multi-country payroll provision, and for employee experience enhancement, as well as those organizations just seeking to use business process outsourcing for payroll cost reduction.
Suppliers of payroll business process outsourcing covered by this NelsonHall Vendor Evaluation and Assessment Tool (NEAT) include ADP, Capita, Ceridian, CGI, Genpact, HP Enterprise Services, HR Access, Infosys, MidlandHR, Mouchel, NGA Human Resources, SafeGuard World International, SD Worx, Talent2, and Tata Consultancy Services.
The NelsonHall Vendor Evaluation and Assessment tool for Payroll BPO is part of NelsonHall’s “speed-to-source” initiative. The NEAT tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their “ability to deliver immediate benefit” to buy-side organisations and their “ability to deliver innovation in support of client-specific requirements”.
The NEAT analyses themselves are based on a combination of vendor and client interviews. The vendors are scored against a wide range of criteria, establishing a number of scenarios, each with different weightings to represent a different business situation or client business need.
To add further value in speeding up the sourcing process .clients are able to input their own weightings and tailor the tool to their requirements. So they might say: “This set of weightings for this payroll need looks about right to me but I want to place more emphasis here.” This enables sourcing managers to use NelsonHall’s payroll BPO NEAT as an interactive tool via the web and tailor the criteria used to meet their own specific sourcing requirements.
NelsonHall is the leading BPO and IT outsourcing research firm with analysts in the U.S., U.K., and Continental Europe. The company takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research.