ATLANTA--(EON: Enhanced Online News)--Centina Systems, a leading provider of service assurance and service quality management solutions for communications service providers (CSPs) worldwide, has announced that North American cable operator, WOW!, is deploying its NetOmnia™ Cable Assurance solution to improve customer experience and provide real-time visibility into the performance of broadband customer services. In combination with their deployment of Centina’s NetOmnia™ Fault, Performance and Service Vision solutions, WOW! now has a comprehensive, end-to-end view of network health and performance from Core to Customer.
“As WOW!’s networks continue to evolve, NetOmnia™ is able to provide an assurance solution that goes beyond existing network monitoring to include intelligence about all elements of the end-user experience.”
WOW! is a leading cable TV operator serving a number of communities in the Midwest and Southeast regions of the United States.
WOW! selected Centina’s NetOmnia™ solution in order to integrate core information with the broadband network for visibility across its voice, data, video, and video services. With NetOmnia’s™ Cable Assurance solution, WOW! is replacing their legacy system to enable real-time reachability and availability polling of customer premise equipment in a matter of seconds. In addition, WOW! will have more accurate and automated visibility of the passive HFC network, improved broadband network performance and optimized truck rolls to quickly pinpoint and resolve problems across the network.
“Our experience with Centina and the numerous benefits their solution has provided to our operations made the decision to replace our legacy cable modem monitoring system with NetOmnia™, an easy one,” said Cash Hagen, CTO, WOW!. “Selecting NetOmnia’s™ Cable Assurance solution is allowing us to improve end-to-end network visibility and monitor real-time analytics to improve the customer experience.”
Centina Systems' NetOmnia™ Cable Assurance solution offers a number of key benefits to WOW!, including:
- Providing next-gen graphical user interface (UI) for visualizing the status of broadband customers on topology maps to view overall network health
- Correlating and pinpointing issues in the passive HFC network in seconds
- Seamlessly integrating cable broadband monitoring with core network monitoring to provide an end-to-end view of service health to improve the customer experience
- Improving network performance and increase market share
“We are pleased to deploy our Cable Assurance solution with WOW! for real-time, comprehensive network visualization, to help optimize their performance, reduce operations costs, and improve the customer experience,” said Anand Gonuguntla, Co-founder and CEO, Centina Systems. “As WOW!’s networks continue to evolve, NetOmnia™ is able to provide an assurance solution that goes beyond existing network monitoring to include intelligence about all elements of the end-user experience.”
Learn more about how Centina Systems is redefining cable assurance with the latest version of its platform, NetOmnia™, at www.centinasystems.com.
About Centina Systems
Centina Systems is the global leader in innovative network performance and agile service assurance solutions. The company focuses on helping operators and enterprises worldwide support both established and emerging services and business models, through unparalleled end-to-end visibility into the operational performance of their infrastructure.
Centina’s NetOmnia™ family of assurance and management solutions have redefined the market approach to assurance, incorporating features like enhanced SLA management, real-time, visual data analytics, customizable reports and dashboards for dynamic network views, and an integrated, plug-and-play architecture that provides actionable intelligence across hundreds of device-types and multiple types of networks. For more information, visit www.centinasystems.com.