BALTIMORE--(EON: Enhanced Online News)--Hope LoanPort (HLP), the 501(C)(3) neutral, national, non-profit web technology provider will host the Second Annual Partner Meeting at its Baltimore headquarters in November. The Partner Meeting is attended by more than thirty mortgage servicing senior managers from their community development and/or default management departments with additional industry stakeholders from the regulatory, consumer advocacy and outreach, and investor communities.
“As the industry prepares for the January launch of the CFPB Servicing regulations, many are further leveraging HLP to facilitate compliance with the large number of regulations that apply to the communication life cycle of foreclosure alternative applications”
The meeting, Standardization in the New Culture of Compliance, is a timely discussion on the customer-centric, compliance focus of mortgage servicing. Topics are chosen to reflect current foreclosure alternative concerns and issues such as the need to balance efficient and consistent processing while also conforming to compliance, data, and customer service requirements.
“As the industry prepares for the January launch of the CFPB Servicing regulations, many are further leveraging HLP to facilitate compliance with the large number of regulations that apply to the communication life cycle of foreclosure alternative applications,” said HLP’s president and CEO Camillo Melchiorre.
Applying compliance rules within the HLP platform means that the case activities of all users have resulted in the creation and analysis of performance metrics. At the Partner Meeting, servicers will analyze reporting data that measures their loss mitigation efforts against compliance standards such as those requiring specific response times for status update and case document disposition. This is achieved through HLP’s underlying hub-and-spoke technology which provides unambiguous date-stamped communications for all parties. Previous industry stress points such as when a case has been received, when status has been updated, and messaging between authorized parties is all recorded in HLP in a consistent, traceable manner.
In addition to the keynote address from Steven B. Wiley of the Lincoln Leadership Institute on Leadership in a Rapidly Changing Market, the Partner Meeting will also feature panel discussions from varied members of the industry. Sessions will include a presentation from HLP on its efforts to explore new solutions which leverage its technology to all phases of loss mitigation, enhancements which are a natural outgrowth of their core mission of assisting struggling homeowners seeking a foreclosure alternative. Jeremy Pease, EVP of Infrastructure for IndiSoft LLC., the technology provider for HLP, will speak on the technology developments made over the past year on HLP.
HLP, powered by RxOffice, and a member of the HOPE NOW Alliance, is a web-based tool that streamlines foreclosure alternative applications on behalf of borrowers at-risk of foreclosure, allowing housing counselors to efficiently transmit completed applications to mortgage services. To date, Hope LoanPort has registered over 1,400 Counseling agencies, in 50 states, the District of Columbia and Puerto Rico. These counselors have access to servicers managing over 80% of the residential mortgages in the United States. For more information, please visit www.hopeloanportal.org.