DALLAS--(EON: Enhanced Online News)--The Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management, released its annual review on key trends impacting retail facilities maintenance, while providing direction on how critical challenges are being met by some of the industry’s leading retailers.
The 20-page report provides a detailed view of how the retail industry is driving results in five key trends: technology, waste management, vendor management, sustainability and brick and mortar innovations. Leading brands, including Dollar Tree, Waste Management, The Fresh Market, The Home Depot and Z Gallerie, offer their assessment of how each trend is being addressed.
Attendees at the PRSM Mid-Year Conference, October 8 – 10, in Hartford, Ct., which drew a record attendance of 600 professionals and focused on retail’s increased use of strategic sourcing for vendor management, received a copy of the report and engaged in discussion of its content, which is segmented into five categories:
Brick & Mortar: Jane Sullivan, Construction Manager, at Z Gallerie, maintains an end-to-end focus on the company’s home furnishing stores, with a unified approach to design, construction and ongoing maintenance.
Sustainability: Ron Jarvis, Vice President of Sustainability/SCR at The Home Depot, exudes the big-box retailer’s holistic focus on sustainability, from products they sell to reducing water consumption. The results are impressive and come at a time when the cost of water is expected to increase dramatically over the next few years.
Waste Management: Rodel Urmantan, LEED, AP, Senior Sustainability Consultant at Waste Management, Sustainability Services, details how industry leaders are managing their business relative to developing proactive, recycling protocols, in part as a response to increased EPA and local governmental scrutiny, but also in accordance with a sincere desire to be eco-friendly.
Vendor Management: Kevin Herrmann, Manager of Maintenance, explains how The Fresh Market altered its mix of preferred service providers when it faced the store-level challenge of responding to their customers’ interest in fresh, hot and ready food.
Technology: mobility, data management and the virtual world represent huge shifts in how FMs analyze, strategize and perform on a daily basis. Maureen Lux, Manager of Property Management at Dollar Tree, shows how this leading specialty store is experimenting, learning and excelling with the tools at its disposal.
“With so much talk about the omni-channel shopping experience, and the rise of on-line retailers, the importance of facilities maintenance can sometimes be overlooked, as well as how this function has a direct impact on the success of the overall business. The new 2014 Trends Report from PRSM provides the industry with strategic vision and tactical direction of the future for these crucial aspects of retail,” said Tim Backstrom, President, 2013-14 PRSM Association Board of Directors and Director of Facilities Management at Staples, Inc.
Held each fall, PRSM Association Mid-Year Conference provides strategic direction and tactical guidance for retail facilities managers and the vendor community. Held each spring, PRSM Association National Conference is the largest, annual gathering of retail facilities managers and the supporting vendor community.
About the Professional Retail Store Maintenance® Association (PRSM)
PRSM Association, the authority on Retail and Multi-site Facilities Management, is the leading membership organization for retail facilities and vendor professionals. PRSM empowers the Retail Industry facilities management with best practices, benchmarking, education, discussion forums and trusted partnerships. Chartered in 1995, and with more than 900 member companies, the PRSM community values are founded on a spirit of innovation, resourcefulness, the quest for knowledge and ethical business relationships. Members depend on PRSM to help them achieve greater success and a competitive advantage through quality programs and resources.
Visit prsm.com for more information.