FRAMINGHAM, Mass.--(EON: Enhanced Online News)--In its newly published Salesforce.com (SFDC) implementation ecosystem MarketScape, International Data Corporation (IDC) determined that generally, systems integration (SI) firms have developed solid strategies to further accelerate IP-based automated delivery of SFDC solutions that will help them retain customers and enhance client centricity while improving delivery consistency.
"While Sales Cloud remains the key element of the Salesforce.com environment, there is a strong emphasis placed by Salesforce.com and increasing demand from buyers for the Marketing Cloud and Service Cloud as well as for cloud application development on the Force.com platform. To be able to succeed in the Salesforce.com implementation ecosystem, the participating vendors therefore must establish offerings in all areas of the Salesforce.com portfolio going forward and not just around the Sales Cloud," says Ali Zaidi, Senior Research Analyst, IT Consulting and Systems Integration Services at IDC.
This IDC MarketScape assessment found Accenture, Bluewolf, and Deloitte to be Leaders in the worldwide SFDC implementation ecosystem market with Appirio, Capgemini, Cloud Sherpas, Fujitsu, HCL, PwC, Tata Consulting Services, Tech Mahindra, and Wipro being recognized as Major Players. Dell was found to be a Contender.
Creating a more effective business, improving operational efficiency, and identifying and implementing options for growth are key business priorities for firms that utilize Salesforce.com solutions to run their businesses. Line-of-business leaders and heads of sales are the top two buyers of SFDC implementation services at the worldwide level.
The study, IDC MarketScape: Worldwide Salesforce.com Implementation Ecosystem 2013 Vendor Analysis (IDC #243620) provides a vendor assessment of the 2013 Salesforce.com-based implementation ecosystem through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that define success in today's SFDC implementation market.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.
For more information about IDC MarketScapes, please contact Karen Moser at email@example.com.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 100 countries. For more than 49 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.
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