WAKEFIELD, Mass.--(EON: Enhanced Online News)--Tomorrow, October 1, is the first CX Day, a global celebration of companies and people who are delivering great experiences to customers, arranged by the Customer Experience Professionals Association (CXPA), the international non-profit organization created to guide and enhance the growing field of customer experience management.
Who: Everyone interested in or involved in customer experience management
What: Celebrations in person and online, including Google+ Hangouts, webcast, Twitter chat, and a CX Blog Carnival. Winners of the inaugural "CX Impact Awards" will be announced, recognizing individuals who have made a significant impact in the field.
Where: In 19 cities across 5 countries, over the Internet, and inside companies
When: October 1, 2013
Why: CX Day highlights the efforts of all CX professionals to raise the bar for achievement and innovation in their field.
CX Day in-person meetings will include speakers, breakout discussions, networking, refreshments and more. All are invited. There is no charge to attend a CX Day meeting; advance registration is needed. Registration is also necessary for online events. Clarabridge, Inc. and SDL are Platinum Sponsors of CX Day 2013.
About the CXPA
The Customer Experience Professionals Association is a global, non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. The CXPA’s members include individuals who develop, manage, optimize, and envision how organizations interact with their customers. This community includes customer experience practitioners within companies, vendors who support customer experience efforts, and other stakeholders in the industry.
Founded in April 2011, the CXPA has more than 80 Corporate Members and nearly 2,300 customer experience professionals in its community. CXPA Gold Sponsors include Confirmit, ForeSee, Oracle, and Verint. Clarabridge, Inc., Corsential, Interactive Intelligence, Mattersight Corporation, Medallia, ResponseTek and TNS are CXPA Silver Sponsors. For more information, visit www.cxpa.org.
Customer Experience Professionals Association, CXPA, and the CXPA logo are trademarks of the Customer Experience Professionals Association. All other company names mentioned may be trademarks or registered trademarks of their respective holders.