DALLAS--(EON: Enhanced Online News)--Today CompuCom, a leading technology infrastructure services company, announced it has won the Platinum Level Operational Excellence Award. The company was rewarded for delivering market-leading operational excellence supporting Microsoft technology over the past year.
“At Microsoft, we are extremely fortunate to work with incredibly passionate partners that consistently deliver outstanding service solutions to our customers”
“Receiving this award from Microsoft for the 11th straight year is a major validation of our operational excellence,” said CompuCom CTO Sam Gross. “Having the systems and products in place to respond to new licensing models and products from Microsoft helps us deliver infrastructure solutions that achieve the highest level of customer experience for our clients. That customer experience and overall customer value drive performance at every level of our company, and this award motivates us to continue to find innovative ways to support our customers and earn this recognition.”
Partners achieving this award out-performed their competitors in the North American channel, comprised of more than 30 candidates. CompuCom was recognized for superior operational excellence, meeting or exceeding specific requirements for the number of valid agreements in a variety of categories, as well as the number of on-time and valid order submissions and revenue reconciliation. By meeting or exceeding these conditions, winners have demonstrated their commitment to Microsoft and its end-customers.
“At Microsoft, we are extremely fortunate to work with incredibly passionate partners that consistently deliver outstanding service solutions to our customers,” said Owen Roberts, general manager of Microsoft’s Americas Operations Center. “The Operations Excellence award recognizes those partners that deliver high quality, innovative solutions and an exemplary customer experience. We thank them for their commitment and look forward to a long, strong partnership.”
Dallas-based CompuCom Systems, Inc. is a leading provider of end-user services, service experience, and cloud technology services to Fortune 1000 companies. Founded in 1987, privately-held CompuCom has approximately 11,500 associates and supports more than four million end users in North America. For more information, visit www.compucom.com.