COSTA MESA, Calif.--(EON: Enhanced Online News)--NWP Services Corporation (NWP), the industry pioneer and leading provider of utility cost recovery and energy management solutions for the multifamily industry, has released a new portal experience for residents designed for ease of use and convenience when viewing bill information and remitting payments on www.nwpresident.com. NWP’s resident portal has received advances in design, password protection, and intuitive messaging to assist with easier navigation. Multiple performance enhancements deliver increased speed and expand compatibility with various web browsers.
“We redesigned access to be easier and added superior feature-rich account history functionality and mobile compatibility features to provide greater resident satisfaction and flexibility. These portal changes will boost the experience for the residents of our customers regardless of billing service”
“NWP is committed to ensuring that our residents have the best web experience available for them,” stated Vaughn Chase, vice-president of operations for NWP. “We redesigned access to be easier and added superior feature-rich account history functionality and mobile compatibility features to provide greater resident satisfaction and flexibility. These portal changes will boost the experience for the residents of our customers regardless of billing service,” added Chase. Additional feature upgrades include an enhanced visibility for roommates associated with accounts and more direct access to account information when accessing bill information from the portal via e-bills.
Since 1995, NWP has focused on building the highest quality, most secure, legally compliant and diverse billing configuration platform available in all 50 states, serving property owners and managers of all types and sizes. The resident portal for remitting payments can be used to manage accounts for the company’s complete line of billing services: read, bill and remit, bill only or convergent billing. For more information on NWP products and services, visit www.nwpsc.com.
About NWP Services Corporation
Headquartered in Costa Mesa, California, NWP Services Corporation (NWP) is the leading innovator and solutions provider for lowering operating and utility costs for the multifamily industry. Utility Logic helps owners maximize utility cost recovery with options that include convergent billing, utility billing only, and read, bill, and remit billing services, payments and submetering. UtilitySmart helps owners and operators optimize utility spend through automation, benchmarking analytics and extensive reporting technologies. Utility Genius provides consultative services designed to advance utility and energy programs to the next level. SmartSource provides multifamily back office accounting and IT management and support services. NWP Submeter Systems and Services is the industry’s leader in multifamily utility submetering installation, monitoring and maintenance services. NWP’s customer centric solutions focus on increasing Funds from Operations (FFO), Net Operating Income (NOI), resident satisfaction, and the asset value of multifamily properties. Additional information is available at www.nwpsc.com.