SAN ANTONIO--(EON: Enhanced Online News)--Nearly eighty-three percent of employees have access to their pay and benefits information online, according to results from the 2013 “Getting Paid In America” survey conducted by the American Payroll Association. This access method known as an employee self-service portal allows workers to access their pay and benefits information almost anywhere they have internet access.
“Employees want the freedom to access their information and manage their organization’s processes from multiple devices – such as tablets, mobile phones, laptops and PCs”
“Employees feel empowered when they have direct access to their schedule and attendance information via self-service online,” said John Orr, senior vice-president of retail strategy and execution, Ceridian HCM. “With changing workforce demographics, workforce management features are increasingly desirable, enabling employees to interact with their workplace at the time and place of their choosing, on the device of their choosing.”
The annual "Getting Paid In America" survey asked "Does your employer provide an employee self-service portal, where you can access your pay and benefits information online?” Nearly eighty-three percent responded “yes.” A follow-up question asked “how do you prefer to access your employee self-service portal?” Forty-one percent of respondents access their online portals by laptop computer, tablet computer or smart phone.
“Employees want the freedom to access their information and manage their organization’s processes from multiple devices – such as tablets, mobile phones, laptops and PCs,” said Scott Scherr, president, CEO and founder of Ultimate Software. “Payroll professionals are accountable for helping their companies remain competitive employers by staying on the forefront of technologies to improve the employee’s payroll experience.”
Additional survey responses reinforced the need for continued mobile access support. More than forty-eight percent of participants use a mobile banking smart phone or tablet app for their banking services.
“Most workforce management systems already offer innovative mobile apps built natively so whether you us an iPhone or an Android powered phone, you can expect an experience that looks and acts like the other applications on your device,” said Joyce Maroney, director of The Workforce Institute at Kronos. “The influx of the Millennial generation into the workforce will require that employees can access information where, when and how they need it."
The “Getting Paid In America” survey was held in conjunction with APA’s annual public awareness campaign, National Payroll Week (NPW). Nearly 32,800 employees responded to the survey, providing insight into how workers are paid in America. For complete results, visit www.nationalpayrollweek.com.