ST. PAUL, Minn.--(EON: Enhanced Online News)--Merrill Corporation (www.merrillcorp.com), a leading global provider of technology-enabled services for the financial, legal, health care, real estate and other corporate markets, has appointed Susan Twibell responsible for the global development of Merrill’s outsourced administrative solutions within the Merrill Legal Solutions business.
“Merrill Corporation is well-recognized in the industry for developing responsive solutions to help firms re-engineer their operations to improve efficiency and cost savings.”
Twibell is a 20-year veteran and expert in the design, development and implementation of world-class outsourced solutions. Prior to joining Merrill, Twibell served as a global director for business process outsourcing at RR Donnelley, where she was responsible for all facets of the document services platform for the firm’s Am Law 100 clients. She also founded Support Services Group, Inc., a successful consulting and outsourcing services provider for law firms.
“I am very pleased to join the Merrill team,” said Twibell. “Merrill Corporation is well-recognized in the industry for developing responsive solutions to help firms re-engineer their operations to improve efficiency and cost savings.”
In addition to its traditional onsite document, hospitality, mailroom and records management services, Merrill has expanded its outsourced administrative solutions to include document processing, secretarial and related services as well as access to highly skilled specialists across the globe.
“Susan’s vast experience will be instrumental as we grow and expand our suite of outsourcing services to our clients,” said Lisa Dady, senior vice president, Merrill Corporation. “As law firms and corporate law departments continue to outsource, Merrill is committed to helping them increase their productivity while significantly reducing operating costs. This expansion is a natural progression in our service trajectory.”
About Merrill Corporation
Founded in 1968 and headquartered in St. Paul, Minn., Merrill Corporation (www.merrillcorp.com) is a leading provider of outsourced solutions for complex business communication and information management. Merrill’s services include document and data management, litigation support, language translation services, branded communications programs, fulfillment, imaging and printing. Merrill’s target markets include the legal, financial services, insurance and real estate industries. With more than 5,000 people in 40 domestic and 22 international locations, Merrill empowers the communications of the world’s leading companies.