DITTON PARK, England--(EON: Enhanced Online News)--CA Technologies (NASDAQ: CA) today announced that Evolution Gaming, “the world's leading Live Casino provider”, is using CA Application Performance Management (CA APM) to help ensure quality of service and experience for its online games.
“The solution has enabled us to reduce downtime and drive forward service improvement initiatives for a better customer experience.”
CA APM helps Evolution Gaming, supplier to online operators such as William Hill, 888 and Lottomatica, to deliver reliable services by monitoring, analysing and reporting on all transactions throughout its environment. Doing so enables the pioneer of live dealer gaming to quickly identify issues and resolve problems before they disrupt critical services. In addition, the solution’s innovative transaction performance management capabilities help Evolution Gaming to prioritise problem resolution according to business impact.
”CA APM’s proactive monitoring and detailed system analysis has provided a new level of visibility into the quality of service being provided to our customers,” said Stuart Bradley, SLA Manager, Evolution Gaming. “The solution has enabled us to reduce downtime and drive forward service improvement initiatives for a better customer experience.”
CA APM’s business-centric approach delivers the vital visibility required to optimise the performance of all critical transactions and revenue-generating services.
“Evolution Gaming is undergoing significant growth and is currently expanding its business. CA APM helps them capitalise on their business objectives by providing a better understanding of the customer experience. With the ability to pinpoint failing components and bottlenecks quickly, CA APM allows the company to identify high-value transactions that may be at risk and prioritise incidents based on business impact,” said Jacqueline de Rojas, vice president and general manager, UK and Ireland, CA Technologies.
For more on CA APM, visit: http://www.ca.com/us/application-performance-management.aspx
About Evolution Gaming
Evolution Gaming is the world’s leading provider of video-streamed Live Casino solutions, working with more top-tier brands than any other provider. The company is committed to delivering a flawless multi-channel Live Casino experience.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.
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