CHICAGO--(EON: Enhanced Online News)--FieldAware, a leading field service software company that drives business transformation for small to medium sized businesses, today announced that Sun Oil Limited, a subsidiary of FOCOL Holdings Limited, has selected the company’s field service automation system.
“Being owners of the critical equipment, we want to make sure we manage our assets, get a return on investment, and improve our efficiencies and the effectiveness of our staff”
Founded in 2006, Sun Oil provides retail and bulk distribution of petroleum products to retail service stations located throughout the Bahamas and Turks & Caicos Islands. The company will leverage FieldAware’s software-as-a-service (SaaS) solution to automate its field service management activities in order to improve operational efficiency and visibility, and better serve its customers.
“Being owners of the critical equipment, we want to make sure we manage our assets, get a return on investment, and improve our efficiencies and the effectiveness of our staff," says André Moss, engineering projects manager at Sun Oil. “Our primary goal is to enable our field engineers and technicians to work more efficiently, and as a result, work smarter and not harder. With the implementation of FieldAware, we have a customizable application that is suited to our specific needs and are better positioned to meet our many customer needs.”
FieldAware’s cloud-based field service system allows Sun Oil to centralize all of its work orders and relevant job information, which can then be monitored and updated from the company’s offices as well as by the technicians in the field via their tablets. As a result, Sun Oil with have a greater view of available capacity, and improve worker effectiveness and accountability. Sun Oil anticipates that the efficiencies gained from the FieldAware will enable them to complete more work orders each day.
“For many field service companies, work orders are generated both proactively and reactively,” said Johnny Jones, vice president of sales, FieldAware. “FieldAware gives service companies a solution to enhance visibility and improve communication across their entire organization. Job scheduling and staffing is enhanced by allowing organizations to view open jobs versus closed in real time and optimally schedule jobs based on priority and technician availability.”
FieldAware is the leading provider of field service management solutions for small and medium businesses. The company’s powerful and flexible system enables field service companies to transform their business by streamlining the service scheduling process, increasing field worker productivity, generating lead opportunities in the field, accelerating invoicing, and improving customer satisfaction. The FieldAware system offers rich customization of fields and an easy-to-use interface. FieldAware’s SaaS solution is available to field workers on a mobile app using iPhone, iPad or Android devices, and on demand for office workers and business owners using a web browser. FieldAware is committed to the success of its customers, offering a comprehensive on boarding process to get the system up and running in a matter of days. Regardless what service a company provides, FieldAware can automate the entire workflow, increase business profitability and improve visibility into day-to-day activities. For more information, visit www.fieldaware.com.