MINNETONKA, Minn.--(EON: Enhanced Online News)--Datacard Group, the world leader in secure ID and card personalization solutions, today announced that Ecobank Transnational Inc., a financial services provider with operations in over 30 African countries, is enhancing their customer service levels by implementing Datacard® financial instant issuance solutions for in-branch issuance of its Visa CashXpress prepaid cards.
“Improving customer convenience was crucial in order for Ecobank to maintain and increase customer loyalty”
A multi-purpose prepaid card that is specifically designed for both customers and non-customers of Ecobank as well as banked and unbanked people, the Visa CashXpress prepaid card can be used for payments and withdrawals from ATMs, Point of Sales (POS) and other terminals around the world. Now, with the complete Datacard instant issuance solution in place, Ecobank eliminates the typical two-week waiting period it usually takes for customers to receive their card, giving them immediate purchasing power.
“Ecobank has a wide variety of customers who use the CashXpress card -- including students, employees, merchants, business people and corporations,” said Rick Harbey Odom Thomson, head of card operstions, OPS and IT for Ecobank Centrafrique SA. “This multi-currency payment card provides the alternative to carrying cash and is great for individuals traveling abroad or who do not have a bank account. It’s very important to us to offer convenience and enhanced customer service and we’re so excited to now be able to offer it instantly to customers.”
Datacard Group worked closely with A2M Technologie—an electronic payment solutions provider in Africa—to provide an integrated financial instant issuance solution for Ecobank that includes the Datacard CE870 instant issuance system and CardWizard® instant issuance software, as well as in-country local services and support provided by A2M Technologie.
“Improving customer convenience was crucial in order for Ecobank to maintain and increase customer loyalty,” said Uwe Jaspers, regional financial instant issuance director for the EMEA region. “We were able to help Ecobank achieve this through our innovative products and solutions, as well as our partnership with A2M Technologie.”
For more information about Ecobank’s Visa CashXpress prepaid cards, please visit http://www.ecobank.com/cashxpress.aspx.
About Datacard Group
Datacard Group empowers financial institutions, government agencies and other enterprises in more than 150 countries to securely issue and personalize financial cards, passports, national IDs, employee badges, mobile payment applications and other credentials. Our flexible solutions enable Secure Issuance Anywhere™, which helps both public and private enterprises succeed in a global, digital and increasingly connected marketplace. Datacard is the world's best-selling brand of secure issuance solutions. For information, visit www.datacard.com. Follow us on Twitter, YouTube and LinkedIn.