ATLANTA & AUSTIN, Texas--(EON: Enhanced Online News)--Red Book Connect's Schoox, an innovative social e-learning platform for the service industry, announced today that it has delivered more than 500,000 video lectures to restaurant employees, passing an impressive milestone.
“The restaurant industry has one of the highest turnover rates of any industry, which translates into an enormous cost for training and retraining workers”
“In just seven months since Schoox became part of Red Book Connect, an incredible number of restaurant employees have been trained through our state-of-the-art e-learning platform,” said Larry Abramson, CEO of Red Book Connect. “We are thrilled that the industry is embracing our technology and believe that this is just the beginning. As more restaurateurs realize that social learning will improve content selection, delivery and effectiveness, all while saving money, we believe our platform will become the industry standard for delivering the world’s best content.”
Restaurant operators are increasingly turning to social learning to better engage employees as compared to traditional manuals or in-person classroom training. Cloud-based training is ideal for training restaurant employees who are sometimes spread across multiple locations and have very little time to attend traditional training.
Schoox allows companies to create their own corporate academy – a feature-rich learning environment tailored to their brand – which can be populated with their own proprietary coursework, or classes developed by leading experts and content providers. Companies can keep their training environment completely private and secure, while at the same time having access to public courses and other content on Schoox. One of the unique characteristics of Schoox is the design of the platform to easily be viewed on mobile devices, allowing employees to complete training from their smartphones and tablets, providing far greater flexibility than other tools in the marketplace.
New Partnerships with Three Leading Restaurant Content Providers
Red Book Connect also announced today that it has signed partnerships with three leading content providers focused on the restaurant industry: Asterleaf, Innovalearn and Teaching Wine Online.
“We are excited about the addition of these latest content providers, which helps expand the breadth and depth of our restaurant education catalog,” said Lefteris Ntouanoglou, Founder and CEO of Schoox, “Through our technology, independent and multi-unit restaurants now have easy and cost-effective access to best-in-class training. Our video and interactive courses are designed to engage ‘Generation Y’ employees, the largest segment of restaurant hourly workers, who prefer on-demand training via the cloud.”
A global leader in restaurant education, Asterleaf (http://www.schoox.com/academy/asterleaf/index/) was founded in 2001 by executives who sought to radically improve the quality of guest service in restaurants worldwide by providing the best education and training solutions. Asterleaf's restaurant-specific training courses and Guest Advocate Certification Program have shown to reduce individual training costs by as much as 80 percent while ensuring industry-wide compliance, minimizing liability exposure and reliably reducing training cycle times.
“We chose to work with Schoox because the platform is very intuitive and user-friendly,” said Asterleaf's co-founder and CEO Glenn Owens, a 20-year restaurant industry veteran. “When restaurateurs realize the time and money savings that can be achieved through this technology, particularly when combined with Asterleaf content, I think the transition to technology-based learning will accelerate.”
Innovalearn (http://www.schoox.com/academy/innovalearn/index/) helps companies reach the next-generation workforce, using cutting-edge web development tools to build dynamic, fresh, and interactive lessons based upon content-rich curricula. Focused on mobile device management (MDM) through content delivery networks (CDN), Innovalearn offers interactive training, online assessments, immediate assessment feedback, and discussion boards.
“The restaurant industry has one of the highest turnover rates of any industry, which translates into an enormous cost for training and retraining workers,” said Tim Dunnigan, CEO at Innovalearn, who is now focused on producing more content for the restaurant industry due to high demand and the success it has already achieved in this space. “The courses we offer on Schoox allow restaurants to keep costs low, while also engaging people in a new and enticing format. A five minute video is much more engaging than a five page document, and our video and interactive formats especially appeal to younger workers.”
Founded by certified Sommelier David Newton, Teaching Wine Online (http://www.schoox.com/academy/TeachingWineOnline/index/) brings Newton’s award-winning wine education and wine coaching programs to a new audience via the Schoox platform.
“With Schoox, restaurant and hospitality managers across the country can now access premier wine education courses in a cost-effective way,” said Teaching Wine Online founder Newton. “Using simple selling techniques such as food pairing principles, servers are practically guaranteed to take home more than $100 a week because of higher wine sales. In turn, the restaurant owner sees a major spike in overall wine sales as well, so everyone is more profitable.”
About Red Book Connect
Red Book Connect is a global cloud-based software solutions company supporting the restaurant, retail and hospitality industries’ comprehensive operational needs in a fast, efficient and affordable way. The company offers solutions and products from industry leaders Red Book Solutions, HotSchedules, Macromatix, GoHire and Schoox. Currently serving more than 1.2 million users in over 128,000 locations across 26 countries, Red Book Connect has offices in Atlanta, Austin, Denver, San Francisco, Thessaloniki, Greece, Sydney, Australia and Shanghai, China. Red Book Connect is backed by TPG Growth, the middle market and growth equity platform of TPG, a global private investment firm, and Instawares Holding, a company focused on best-in-class technology serving the restaurant marketplace. For more information visit: www.redbookconnect.com.