DENVER--(BUSINESS WIRE)--BankersLab® today announced that four senior financial services executives have joined its training team, including David Discenza, Diana Landero, Ruben Gross, and Henry Lu. BankersLab is leading the way in delivering innovative, strategic learning across the banking industry to improve customer and financial outcomes.
“With these additional faculty members, we are expanding our training offerings into new regions, and are now offering training in Mandarin and in Spanish languages.”
“We have a unique approach to training that combines classroom learning with gamification, led by experienced professionals -- that is designed to greatly improve the learning outcome for bankers and financial services professionals,” said Michelle Katics, CEO of BankersLab. “With these additional faculty members, we are expanding our training offerings into new regions, and are now offering training in Mandarin and in Spanish languages.”
David Discenza has more than 25 years of experience in a variety of industries, as a skilled learning and performance professional. His most recent position was with a major payments company where he led the development of the risk management training curriculum. He is experienced in the use of computer-based simulations and has developed instructor-led training, eLearning courses, and video-based courses.
Henry Lu has 26 years of experience in the financial services industry, including 14 years in senior management positions in consumer banking. He has extensive working knowledge of the full credit life cycle covering both the consumer and small business client. He specialized in various risk functions including portfolio management, credit initiation, credit operations, collection, anti-fraud management, operational risk and branch management. He has also facilitated global certification courses for risk professionals covering Asia, Africa, and the Middle East. Mr. Lu is fluent in Mandarin and English.
Ruben Gross is a seasoned risk professional, with an expertise in the Latin American financial and banking industries. Most recently, Ruben held leadership roles with Citi Latin America, heading up its Consumer Banking, South American Credit Card business and the Sales & Distribution for all consumer banking products. Before that, he managed the Credit Card business for American Express Argentina, and later for the Latin America region. Mr. Gross is fluent in Spanish and English.
Diana Landero is an accomplished executive with 30 years of experience in Risk Management and extensive knowledge in the practical application of analytical tools to manage consumer credit portfolios and profit optimization. She has held senior Risk Management positions at Citi and Bank of America in the US, Europe and Latin America. Ms. Landero is fluent in Spanish and English.
Utilizing a blended learning model, BankersLab integrates numerical simulation, scenario games, the gamified classroom and mobile learning – designed to inspire even the most experienced banking professional. BankersLab® is a global company, with offices in the US, Canada, Brazil, UK, Austria, UAE, Lebanon, Egypt, Kenya, South Africa, Australia, Philippines, Thailand, China and South Korea. For more information visit: http://www.bankerslab.com.