GALLOWAY, N.J.--(BUSINESS WIRE)--Linode, an established leader in cloud hosting, today announced the findings of its 2013 Outages and Anxiety Awareness Index, fielded among more than 2,000 Americans, aged 18 and older and conducted online by Harris Interactive in August, 2013. The survey, which was issued based on Linode’s knowledge of cloud servers and their effect on the American public, found that fully two-thirds (66%) of Americans say they are ever concerned about whether or not computer servers work. Among those who are concerned, the top concerns include times when:
“The results of the survey indicate an increasing awareness among the American public that server stability can have a major impact on their lives, and that they may no longer have an expectation that websites and apps will function 100% of the time”
- I am about to buy something time-sensitive – 52%
- There’s a massive outage on social media (e.g., Twitter, Facebook) or email (e.g., Google, Outlook) – 35%
- I see it on the news – 28%
- I am using an app for driving – 18%
- It’s the Christmas holiday – 17%
Perhaps surprisingly, in advance of a major Apple announcement, very few of those Americans who are concerned express concern about whether or not computers servers go down when Apple announces a new iPhone or iPad (8%) – that’s compared to 5% who are concerned when Samsung introduces a new smartphone or tablet. An additional 5% of those concerned even admitted that the concern crops up when they are using an app for “hooking up.” Concerned women were more likely than men (40% vs. 29%) to worry when there is a massive outage on social media or email.
This anxiety extends into the world of smartphone apps as well. In fact, 42% of Americans say they have concerns about new viral apps. Among those with any concerns, reasons ranged from form to function, including that:
- Too many people using it will make it slow – 47%
- Too many people using it will make it crash – 35%
- It will take too much time for developers to discover bugs – 32%
- It will no longer be cool – 16%
- People will discover how I kill time at work – 10%
Interestingly, concerned men were more likely than their female counterparts to admit to being concerned about people discovering how they kill time at work (13% vs. 7%) and about viral apps no longer being cool (21% vs. 12%).
“The results of the survey indicate an increasing awareness among the American public that server stability can have a major impact on their lives, and that they may no longer have an expectation that websites and apps will function 100% of the time,” said Christopher Aker, Linode Founder and CEO. “As an established leader in cloud hosting and active participant in the developer and system administrator communities, Linode knows just what information any size company needs in order to improve server performance, reduce risk and easily scale to adjust for potentially problematic events or flash-fire growth.”
The survey comes as Linode announces the release of Longview, its new Linux server statistics graphing service for performance analysis, which provides systems administrators with the metrics and analytics they need to avoid crippling logjams and downtime.
To learn more about Longview, please visit the Linode.com website to read the full press release.
This survey was conducted online within the United States by Harris Interactive on behalf of Linode from August 22-26, 2013 among 2,020 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Tom Carpenter.
Linode is a leading cloud hosting provider with 150,000 customers worldwide, and has been offering companies of all sizes virtualized servers on demand since 2003. The company makes it easy for IT professionals to quickly select a plan, platform distribution and facility, and have their cloud infrastructure up and running in minutes. From there customers can dynamically scale their environment to meet business demands - paying only for what they use with no long-term commitments.
Linode delivers its cloud services from six data centers across the U.S., Europe, and Asia to some of the most innovative companies in the world, such as The Onion and Creative Commons. The company’s proven IaaS (Infrastructure as a Service) platform enables customers to fully customize their environment and leverage the improved performance, scalability, and reliability in the most cost-effective way possible. For more information, visit www.linode.com.