DALLAS--(BUSINESS WIRE)--Associa, North America’s largest community management services firm, leads the industry in innovation and technology. Today, the company launches a series of improvements to Associa Access focused on making life easier for customers.
“Our homeowners and boards are looking for more service, more value and more of what they need”
“Our homeowners and boards are looking for more service, more value and more of what they need,” said John Carona, CEO and President of Associa. “That’s why Associa offers management services and lifestyle products that go beyond what they will find anywhere else.”
Associa listened to their clients and redesigned the homeowner, board and attorney portals. The updated Associa Access portals not only offer a new, cleaner look with easy-to-use navigation and single sign-on capabilities, but they feature online payments, real-time profile updates and the ability to view status reports securely and efficiently. Homeowners, board members and association attorneys now have 24/7/365 online access to essential HOA account and association information.
“As a community management firm, we want to improve life, and make it easy for our clients,” said Juan Fontanes, Associa’s Chief Information Officer. “The improvements made to our homeowner, board and attorney portals do exactly that.”
For board members, the new Associa Board Access features include real-time financial reporting and management tools. All boards currently on C3 software will receive Board Access free of charge beginning with the September 4 launch. Integrated with C3, board members can review financials, covenants and work orders. The single-login feature allows them to move between community and homeowner view without logging in again.
On Associa Homeowner Access, homeowners can access their HOA account information and check balances. With a single click, they can make an online payment or schedule recurring payments. The improved homeowner portal also features real-time updates to contact information and access to request a work order or check the status of a work order.
The updated Associa Attorney Access offers community association attorneys secured access to needed information for the communities they represent.
“Associa is the industry leader because our clients are our priority. We are committed to delivering unsurpassed services and going beyond what is expected,” Carona said.
Building successful communities for more than 30 years, Associa is North America’s largest community association management firm and serves its clients with local knowledge, national resources and comprehensive expertise. Based in Dallas, Associa and its 8,000 employees operate more than 150 branch offices in the United States, Mexico and Canada. To learn more about Associa and its charitable organization, Associa Cares, go to www.associaonline.com and www.associacares.com.
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