ATLANTA--(BUSINESS WIRE)--U.S. Cellular customers now have access to an expanded range of protection products and services provided by Assurant Solutions, a leading global provider of mobile protection programs. Device Protection+ is the next generation of protection for U.S. Cellular customers, providing comprehensive protection coverage for a range of mobile devices including phones, tablets, modems, mobile hotspots and home phones (fixed wireless terminals).
“It was a pleasure to work closely with U.S. Cellular to design the new Device Protection+ program, drawing on our customer research to create a compelling and relevant offering for a new generation of U.S. Cellular customers.”
“U.S. Cellular understands the value that a comprehensive protection program brings to its customers and continuously strives to meet its consumers’ evolving needs,” said Manny Becerra, president of Mobile Services for Assurant Solutions. “It was a pleasure to work closely with U.S. Cellular to design the new Device Protection+ program, drawing on our customer research to create a compelling and relevant offering for a new generation of U.S. Cellular customers.”
Device Protection+ protects covered devices in the event of many mobile mishaps, including accidental damage from breaks and spills, loss, theft and mechanical or electrical breakdown once the manufacturer’s warranty has expired. In the event of a claim, fast and friendly customer service can get U.S. Cellular customers reconnected as early as the next business day, where available.
“At U.S. Cellular, we want our customers to have a great wireless experience and Device Protection+ provides a variety of services that help our customers stay connected to their family and friends,” said Patricio Paucar, senior director of Device Strategy and Management. Assurant Solutions has been our protection partner for more than 15 years, and we look forward to offering this comprehensive service to our customers.”
Smartphone and tablet coverage is available for $8.99 per month per device and includes access to data protection features like data backup, locate, lock and wipe and anti-malware. Coverage for other phones, modems, hotspots and home phones is $6.99 per month per device. U.S. Cellular customers can enroll in the program at any time, provided they meet eligibility requirements. Deductibles apply to all approved claims with the amount varying by device. Limitations and exclusions apply. See Device Protection+ brochure for details.
About Assurant Solutions
Assurant Solutions’ businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, wireless carriers, manufacturers and other entities. With operations in 25 locations, including executive offices in Atlanta, Ga., Assurant Solutions serves clients and their customers in countries throughout North America, the Caribbean, Latin America, Europe and Asia. www.assurantsolutions.com
Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North America and select worldwide markets. Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has approximately $29 billion in assets and $8 billion in annual revenue. www.assurant.com
About U.S. Cellular
U.S. Cellular rewards its customers with unmatched benefits and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by its high-speed network that has the highest call quality of any national carrier. Currently, 61 percent of customers have access to 4G LTE speeds and 87 percent will have access by the end of 2013. U.S. Cellular was named a J.D. Power and Associates Customer Service Champion in 2012 for the second year in a row. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.