FT. WORTH, Texas--(BUSINESS WIRE)--NOVO 1 is one of the leading customer experience solution companies in the country and has been experiencing 30% annual growth over the past 3 years. To keep pace with this growth, and support health insurance clients' annual open enrollment needs this fall, the company is looking to hire 550 customer service representatives over the next two months.
“We’re looking for people who are friendly, energetic and engaging over the phone to handle inbound customer service calls”
“We’re looking for people who are friendly, energetic and engaging over the phone to handle inbound customer service calls,” said Cathy Graham, human resources manager. “Positions are available for licensed and non-licensed health insurance advisor positions and general customer service representatives. Key job qualifications are excellent critical thinking and communication skills, including verbal, computer and written. Preference is given to those with prior experience with prescription drug plans, Medicare or medical terminology, but we provide training for applicants without that experience.”
NOVO 1 has both seasonal and permanent full-time positions available at its Fort Worth office located 5 minutes south of DFW Airport. The company offers competitive salary and a comprehensive benefits package. Paid classroom and on-the-job training are provided. Flexible work schedules are available and premium rates are offered for bilingual Spanish/English employees.
To learn more and apply online visit: www.novo1.com/careers
Job Hotline: 817-355-8202
About NOVO 1:
Since 1987, NOVO 1 has been dedicated to tailoring contact center solutions to support clients’ business goals in building customer relationships and growing their brands. NOVO 1′s Customer Obsession Program™ and Smart Desktop Solutions™, incorporate game-changing technology and top 1% industry best-practices to design customized solutions to provide ideal customer experiences. Find out more online at: www.NOVO1.com.