CEDAR PARK, Texas--(BUSINESS WIRE)--Innovation. Imagination. Integration. IBT, a leading innovator of best of breed solutions of cost effective, enterprise wide technology for financial institutions, announced today that Community State Bank of Lamar, Colorado (CSB) has selected IBT to continue its services and expand the relationship to include i2OLB Online Banking, Remote Deposit Capture, and other customer facing channel services to improve service and the overall customer experience in delivering the bank’s products to their customers.
“We were very pleased with how IBT maintained a consistency with the GoldLeaf staff we were familiar with”
Community State Bank opened in July 2008 as a De Novo Bank, with a focus on providing more personal service and flexible products to the customer which would achieve growth despite the odds stacked against them. After selecting the GoldLeaf core system as the technology platform, GoldLeaf was soon acquired by IBT in December of 2008. “We were very pleased with how IBT maintained a consistency with the GoldLeaf staff we were familiar with,” stated Kirk Crespin, IT/IS Officer of CSB. “That consistency helped make the transition seamless. Once we developed a relationship with IBT we discovered that we had complete access to the CEO or the President if necessary to help resolve issues quickly. IBT makes it known that we are a priority and not just another number to a vendor. They helped us grow the bank. As we grew, we carefully reviewed other providers to be sure we had the right solution in place. We are confident in selecting IBT with their completely integrated design and have begun to add new products for our customers to enhance the convenience and experience in doing business with the bank. We are very pleased that the IBT products we have integrate so well.”
“With our integrated suite of products providing consistent and timely information across all channels, the bank customer quickly begins to appreciate the convenience and robust experience interacting with the bank. That customer-centric focus in our innovation model is what we refer to as the IBT Difference,” said President Mike Golebiowski.
CSB-Lamar was voted People’s Choice Bank for 2012. As a new bank in Lamar, they have strived to become and remain part of the communities they serve. Community banks are independent, and locally owned and operated institutions. About 8,000 Community banks across America today are recognized for personalized individual service, low fees, and focus on the local economy.
For more information, visit www.csb-lamar.com.
Headquartered in Cedar Park, Texas, IBT specializes in providing complete enterprise automation for financial institutions with products such as core processing, Check 21 proof automation, mobile banking, internet banking, document imaging, and Personal Financial Management applications complete with 24/7 support services. The company focus is to push the innovation envelope to improve process and deliver reliable real time information across all delivery channels. The IBT suite of products delivers robust functionality and flexibility with product creation making the cost of ownership affordable while dramatically improving customer experience.
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For more information, visit www.IBTapps.com.