ATLANTA--(BUSINESS WIRE)--Concurrent (NASDAQ: CCUR), a global leader in video and media data solutions, today announced the launch of its managed services solution that audits multi-screen video delivery systems in real-time to proactively identify maintenance needs and protect against system faults. Concurrent’s multi-screen assurance service perpetually monitors the performance of all connected video delivery systems, reporting on behavioral patterns and transactional trends that affect critical software routines and hardware components. In addition to providing actionable information, Concurrent’s video assurance team works cooperatively with operators to take the recommended steps to prevent outages, improve consumer experience and plan appropriately to accommodate growth.
“With proactive alerts and historical trending reports, operators are notified when conditions exist that could impact their customers. Our rapid response team includes video experts that can provide the assistance needed to quickly resolve issues and ensure consumers always receive the highest quality of service.”
“Concurrent’s multi-screen assurance services are designed to simplify the process of operating large scale multi-screen video delivery systems by highlighting potential issues before they occur,” said Rick Lopes, Head of Global Services at Concurrent. “With proactive alerts and historical trending reports, operators are notified when conditions exist that could impact their customers. Our rapid response team includes video experts that can provide the assistance needed to quickly resolve issues and ensure consumers always receive the highest quality of service.”
With the introduction of more content assets, new video formats, and a wide range of technologies to support multiscreen video services, operating video delivery systems is becoming more complex. Video service operators are faced with staffing constraints as more and more demands are being placed on a limited number of maintenance technicians. Concurrent’s multi-screen assurance services can be used by operators to free up existing staff and offset unnecessary maintenance expenses. In addition, by alerting customers in advance of issues occurring, service activities are less time critical and can be appropriately scheduled to account for pre-existing staffing levels.
Concurrent’s multi-screen assurance service is an annual service plan that supplements customers’ existing maintenance and support plans. For more information, please visit our website.
Concurrent (NASDAQ: CCUR) is a global leader in multi-screen video delivery, media data management, and monetization. Built on a solid foundation of Emmy Award-winning technology, Concurrent’s solutions provide consumers with ubiquitous access to content on any screen and provide media stakeholders with a holistic view of the consumer video experience. Concurrent supplies customers across the entire media ecosystem (cable, telecommunications, wireless, web, advertising, and content supplier industries) with enterprise-level CDN technology, multi-screen video delivery, monetization, media data collection and logistics solutions. Concurrent’s video solutions are built upon a rich heritage of high-performance real-time technology, which also powers solutions for the defense, aerospace, automotive and financial industries. Concurrent has offices in North America, Europe and Asia. Visit www.ccur.com for further information and follow us on Twitter: www.twitter.com/Concurrent_CCUR.
Certain statements made or incorporated by reference in this release may constitute “forward-looking statements” within the meaning of the federal securities laws. Statements regarding future events and development and our future performance, as well as our expectations, beliefs, plans, estimates, or projections relating to the future, are forward-looking statements within the meaning of these laws. These forward looking statements include, among others, statements regarding our products and product development. All forward-looking statements are subject to certain risks and uncertainties that could cause actual events to differ materially from those projected. Such risks and uncertainties include our ability to meet customer schedules and demands and deployment and integration goals.
Important risk factors are discussed in our Form 10-K filed with the Securities and Exchange Commission on August 28, 2012, and may be discussed in subsequent filings with the SEC. The risk factors discussed in such Form 10-K under the heading “Risk Factors” are specifically incorporated by reference in this press release. Our forward-looking statements are based on current expectations and speak only as of the date of such statements. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of future events, new information, or otherwise.
Concurrent, Concurrent Computer Corporation and its logo are registered trademarks of Concurrent. All other Concurrent product names are trademarks of Concurrent, while all other product names are trademarks or registered trademarks of their respective owners.