SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Matrix Medical Network, a national leader in prospective medical assessment services for Medicare Advantage plan members, has announced that Steve Tatarian will serve as the company’s senior vice president—member and provider services. He will report to John Moore, Matrix’s senior vice president—process and productivity, and work out of the company’s Clearwater (Fla.) Member Contact and Service Center. His duties will include overall leadership and management of the center’s operations.
“The value we deliver to our clients and their Medicare Advantage plan members all begins at the Clearwater Member Contact and Service Center”
“The value we deliver to our clients and their Medicare Advantage plan members all begins at the Clearwater Member Contact and Service Center,” said Matrix’s CEO Randy Dobbs. “Without a member saying ‘yes,’ we can’t schedule a clinician to visit the member, and without the visit, our clients lose out on revenue opportunities and their members miss out on the valuable care coordination and education services delivered by our clinicians. With Steve’s extensive experience in leading operations such as ours and in providing services to seniors we will continue to make positive improvements at our center and ensure it is the best in our industry.”
Prior to joining Matrix, Mr. Tatarian held a number of executive sales positions, including chief sales officer for The SCOOTER Store, the country’s leading supplier of power mobility solutions. During his career with The SCOOTER Store, Mr. Tatarian’s responsibilities included managing the company’s commercial, Medicare Advantage, and private pay insurance plan programs. He also served as senior vice president of the company’s customer contact center operations where he led a number of initiatives that drove profitability and customer engagement.
Previously, Mr. Tatarian was director of sales for West Corporation, a $2.5 billion business process outsourcing company; vice president of sales operations for Rackspace Managed Hosting; vice president of sales and marketing for Checks in the Mail, a leading direct marketer and supplier of bank checks; and director of sales for the Moore Corporation Ltd.
In each of these positions, Mr. Tatarian was responsible for telesales and customer service functions.
Mr. Tatarian holds a Bachelor of Science in Business Administration, with an emphasis in marketing, from California State University, Fresno, and attended the Executive Management Development Program at Northwestern University, Kellogg School of Business, in Evanston, Ill.
About Matrix Medical Network
Matrix Medical Network is headquartered in Scottsdale, Ariz., and provides in-person prospective medical assessment services that help medical plan clients manage costs and provide high-quality medical care. Having pioneered the use of a national network of highly-trained employee Nurse Practitioners to conduct medical assessments in plan member homes or nursing facilities, Matrix is dedicated to improving the health and lives of senior Americans; helping clients efficiently, accurately, and securely collect plan member information; and establishing new standards in health care quality, efficiency, and effectiveness. For more information, visit www.MatrixForMe.com.