PHOENIX--(BUSINESS WIRE)--SubscriberWise®, the leading provider of subscriber analytics and decision management technology and the nation’s largest issuing consumer reporting agency for the communications industry, announced today that Cable ONE, America’s 10th largest cable service provider, will leverage its powerful risk management and target marketing system to support the MSO’s growing U.S. cable and digital technology goals and operations.
“During the past four months, we’ve worked closely with Cable ONE management to understand their risk and selling objectives. Together we’ve designed a customized business process that will deliver results while acting in the best interests of Cable ONE’s customers.”
“Cable ONE maintains a profound commitment to providing its subscribers with unparalleled customer service and high quality products,” said David E. Howe, president of SubscriberWise. “As the operator continues this quest with expanded digital offerings and increasing market share, understanding and evaluating consumer payment behavior with an intelligent and industry-refined system is essential to ensure continued success.”
“SubscriberWise is extremely proud to partner with such an outstanding organization and we are equally excited to count this respected operator among our many satisfied members nationwide,” said David Hoffer, SubscriberWise vice president and chief financial officer. “During the past four months, we’ve worked closely with Cable ONE management to understand their risk and selling objectives. Together we’ve designed a customized business process that will deliver results while acting in the best interests of Cable ONE’s customers.”
“Cable ONE is pleased to be partnering with SubscriberWise in an effort to keep our costs low in a very competitive market,” said Patrick A. Dolohanty, Cable ONE vice president and treasurer. “We feel that SubscriberWise will give us another tool in making strategic business decisions and enable us to improve our customer service.”
“As a spokesperson for SubscriberWise, I’d like to acknowledge Cable ONE executive management, in-house counsel, call center agents and managers, along with the operator’s entire staff for the profound level of professional engagement and commitment they have demonstrated to this project during the past half-year,” continued David Howe.
“I also acknowledge the programming talent of our chief system engineer, Mark Hoffer. In direct collaboration with managers and engineers from Cable ONE to enhance the decision management system, Mark’s effort and aptitude with the design and customization of the SubscriberWise architecture are today benefiting our nationwide member operators and literally transforming the communications industry.”
“The results from this partnership will be incredible,” concluded Howe.
About SubscriberWise (www.subscriberwise.com)
By incorporating years of communications performance data and decision models, including FICO's latest analytic technology (FICO® 8 Score), SubscriberWise delivers unprecedented predictive power with a fully compliant, score driven decision management system. SubscriberWise is a risk management preferred-solutions provider for the National Cable Television Cooperative. The NCTC helps nearly 1000 members nationwide.
About Cable ONE (www.cableone.net)
Cable ONE is an operator of cable systems that serves approximately 743,000 customers in 19 states with cable television, telephone and high-speed Internet service.
|SubscriberWise is a U.S.A. federally registered trademark of the SubscriberWise Limited Liability Co.|
|FICO is a U.S.A. federally registered trademark of the Fair Isaac Corporation|