MASSILLON, Ohio--(EON: Enhanced Online News)--SubscriberWise®, the nation's largest and first issuing credit reporting agency for the communications industry, announced it has exposed an identity fraud leveraging its new identity management technology. The company announced the integration of the new product in a national press release September 30, 2011(http://www.businesswire.com/news/home/20110930005601/en).
“Only days after launching our new identity management solution, we were able to put the system to task after some discrepancies were identified with a service application”
"Only days after launching our new identity management solution, we were able to put the system to task after some discrepancies were identified with a service application," said David Howe, president of SubscriberWise. "During the routine service request, a prospective customer intent on committing application fraud contacted the call center and provided bogus information in an attempt to avoid his unpaid account and unreturned equipment. Immediately after submitting the identity information we were alerted to several serious Red Flags, including an alert indicating the SSN had been used in a prior death benefits claim."
An audio file of initial service request with the CSR and the subsequent follow up confronting the perpetrator can be heard by clicking the following link:
About SubscriberWise (www.subscriberwise.com)
SubscriberWise employs enhanced Subscriber Level Segmentation technology to precisely identify credit challenged subscribers to ultra-high achievers to maximize sales and boost profits. By incorporating years of communications performance data and proprietary decisioning models, SubscriberWise delivers unprecedented predictive power with a fully compliant, score driven decision management system. Combined with Red Flag compliance and operator-controlled rules, SubscriberWise analytics empower CSRs to instantly and accurately respond to payment and credit characteristics with appropriate options for every subscriber.
SubscriberWise is a registered trademark of SubscriberWise Limited Liability Company.
*pitch modified in audio file to protect privacy