American Water Resources Launches Service Line Protection Programs in Yonkers, NY

VOORHEES, N.J.--()--American Water, the largest and most geographically diverse publicly traded U.S. water and wastewater utility company, announced today that American Water Resources (AWR) has launched a partnership with the city of Yonkers, NY to provide optional water and sewer line protection services for homeowners.

“Oftentimes, the costs and responsibilities of repairing water and sewer lines come as a shock to homeowners, who may struggle with unexpected expenses”

American Water Resources will provide educational information on residents’ responsibilities for the water and sewer lines on their property. Under the partnership, homeowners now have the option to enroll into these affordable protection programs that help provide peace of mind and a way to pay for repairs to water and sewer service lines that may not be covered under homeowners’ insurance or standard home warranties. *

The Service Line Protection Programs offered include:

  • Water Line Protection Program
  • Sewer Line Protection Program

American Water Resources will establish a local contractor network and manage all claims. Program enrollees will receive 24-hour support via a toll-free hotline and a one-year warranty on all covered repairs with no forms to submit and no deductibles.

“Oftentimes, the costs and responsibilities of repairing water and sewer lines come as a shock to homeowners, who may struggle with unexpected expenses,” said American Water Resources President Eric Palm. “American Water Resources has offered our programs to residents in New York City since 2013, saving homeowners there nearly $84 million in repair costs. We are proud to offer our water and sewer line protection programs for Yonkers and look forward to serving our new customers.”

Details about these programs and how to enroll will be arriving in the mail for eligible homeowners beginning the week of June 12, 2017. Information is also available by calling 866-315-4476.

*American Water Resource is acting as an independent corporation, not an agent of the city of Yonkers, which does not assume responsibility for the actions of American Water Resources.

“We are excited to partner with American Water Resources to provide our customers an affordable and easy way to protect themselves from unexpected service line repairs,” said Mayor Mike Spano, Mayor of the City of Yonkers. “Through this program, eligible Yonkers homeowners will now have access to American Water Resources' protection programs, which can help provide peace of mind if a service line problem occurs.”

About American Water Resources

American Water Resources offers Service Line Protection Programs to homeowners in 43 states and Washington, D.C., and currently services more than 1.6 million contracts. The company has been providing protection programs for more than 15 years. More than 9 out of 10 customers are satisfied and the company holds an A+ Rating from the Better Business Bureau. American Water Resources also provides its Protection Programs to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others.

American Water Resources is part of American Water Enterprises, a market-based subsidiary of American Water. For more information, visit the American Water Resources website at AWRUSA.com.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly-traded water and wastewater utility company. The company employs more than 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting www.amwater.com.

Contacts

American Water Resources
Richard G. Barnes, 856-782-2364
Corporate Communications Manager
richard.barnes@amwater.com
or
Office of the Mayor
Christina Gilmartin, 914-377-6300
Director of Communications
Christina.Gilmartin@yonkersny.gov

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Release Summary

American Water, announced today that American Water Resources (AWR) has launched a partnership with Yonkers, NY to provide optional water and sewer line protection services for homeowners.

American Water Resources