PALO ALTO, Calif.--(EON: Enhanced Online News)--LiveAction, a global leader in IT network management, visualization and analytics today launched its Managed Service Provider (MSP) partner program. MSPs that join the program can take advantage of LiveAction’s LiveNX network performance analytics platform that provides situational awareness, semantic-based analysis, and modeling for continuous network insights, troubleshooting, and service assurance.
“With LiveNX, we have the added assurance that we’ll continue to exceed customer expectations for network performance, adherence to SLAs, and simple-to-read reports.”
Building on its existing reseller agreement, ePlus is the first MSP to join the program and is rolling out the LiveNX network management platform across four US-based operations centers. LiveNX is scalable to record over one million flows per second, per node, across a distributed deployment. This enables ePlus to offer advanced network management solutions to support a wide range of customers, from the very largest global enterprises to small and medium-sized businesses.
“LiveNX optimizes our network’s troubleshooting capabilities and complements our software-defined network (SDN) solutions, including Intelligent Branch,” said Wayne St. Jacques, vice president of managed and executive services at ePlus. “With LiveNX, we have the added assurance that we’ll continue to exceed customer expectations for network performance, adherence to SLAs, and simple-to-read reports.”
Additionally, LiveNX complements ePlus’ offerings by ensuring 24x7 infrastructure monitoring, management and remediation, triage, and full restoration of service. The collaboration brings the power of LiveAction’s solution to simplify the network by delivering continuous insight, service assurance and control to ePlus’ managed enterprise customers.
“We are globalizing and expanding LiveAction’s coverage in sales, marketing and technology. This partnership with ePlus enables more customers across the globe to access LiveNX’s powerful capabilities to visualize network performance in order to deliver exceptional end user experiences,” said Walter Scott, CEO, LiveAction.
LiveAction powers high-performance digital experiences by providing continuous insight, service assurance and control of enterprise networks. Our award-winning network performance analytics platform, LiveNX, offers a deep understanding of networks and applies situational awareness to accelerate employee productivity and boost customer satisfaction. Learn more at www.liveaction.com. Start your free trial at www.liveaction.com/download.