GALWAY, Ire.--(EON: Enhanced Online News)--Following a period of international growth, which includes the addition of new clients from the banking and insurance industries and the expansion of its partner network, Econiq announces the addition of Tony Garry and Mark Ryan to its Board of Directors.
“Transforming customer relationships through conversation will be the cornerstone to the future success of brand-conscious businesses.”
Tony joins Econiq as Chairman after 35 years with J & E Davy, Ireland’s leading provider of wealth and asset management, capital markets and financial advisory services, where he served as CEO from 1994-2015. In addition, he previously held positions at the Department of Labour, Central Bank of Ireland and AIB Investment Managers. Tony is currently Chairman of BES Management Ltd. and a director of the Irish Stock Exchange.
Mark joins Econiq after more than three decades at Accenture, during which he spent extended periods working with the company’s U.K.- and U.S.-based operations. His most recent roles included Country Managing Director and Head of the company’s Financial Services Practice in Ireland. Mark currently serves as Independent Non-Executive Director of Wells Fargo Bank International and Non-Executive Director at Touchtech Ltd.
“I’d like to welcome Mark and Tony at this exciting time for the company and our customers,” said Jim Callan, CEO of Econiq. “Transforming customer relationships through conversation will be the cornerstone to the future success of brand-conscious businesses.”
Econiq is a human conversation behavior intelligence company and provider of The Conversation Hub™, a solution that guides and supports naturally flowing, high-value human conversations and engagement between customers and frontline staff. The Conversation Hub snaps on to any underlying system fast and provides employees with a crafted, color-coded pathway through all possible conversations. Each conversation generates a color-coded digitized transcript in real time to provide deep conversation learning and actionable analytics for executives. This human conversation intelligence on customers, competitors, products and markets, facilitates change management and continuous improvement maximizing the productivity, compliance, revenue and customer experience opportunities in every conversation.
For more information, visit http://www.econiq.com/.