Comcast to Increase Internet Speeds for Customers in Washington State at No Additional Cost

Customers Can Stream Shows, Video Chat or Use At Least Four Devices at Once with Xfinity’s Performance Internet

SEATTLE--()--Comcast today announced it is increasing the speeds of its Xfinity Internet speed package – Performance Internet – for existing customers in Washington State at no additional cost.

“We want to make sure customers have a great experience using our products and services and can do what they want to do online. Comcast is committed to delivering the fastest speeds to our customers.”

Performance Internet customers will see their download speed increase from 50 Mbps to up to 70 Mbps. Customers can expect to experience the new speeds by March 1.

“Our customers tell us that speed is important to them, so we regularly increase internet speeds,” said Kyle McSlarrow, Regional Senior Vice President of Comcast’s Washington Region. “We want to make sure customers have a great experience using our products and services and can do what they want to do online. Comcast is committed to delivering the fastest speeds to our customers.”

To get the increased speeds, most customers will simply need to restart their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. Customers who own their own modems and need to upgrade their modems to receive the increased speeds will need to purchase a new modem or can lease a new modem from Comcast.

Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 16 years, delivering speeds in most of Washington from 10 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers. Together with other technology and network deployments since 2010, Comcast will have invested $1 billion in Washington State to upgrade our reliability and capacity, deploy new gigabit services and reach new residential and business customers.

Comcast offers a wide variety of speed tiers to meet every household’s needs, whether they occasionally surf the web or spend hours streaming movies. In 2016, Comcast announced that it will start offering a residential gigabit internet service to customers in Seattle this year. The company is delivering these super-fast speeds with DOCSIS 3.1 technology, which uses the existing wiring that most people already have in their homes.

Xfinity continues to deliver the best in-home WiFi experience, and most Xfinity Internet customers can enjoy complimentary access to more than 15 million Xfinity WiFi hotspots nationwide by selecting "xfinitywifi" from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi.

About Comcast Cable

Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com for more information.

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Comcast Cable
Walter Neary, 253-864-4660
Walter_Neary@cable.comcast.com

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Release Summary

Comcast today announced it is increasing the speeds of its Xfinity Performance Internet speed package for customers in Washington State at no additional cost.

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