LOUISVILLE, Ky.--(EON: Enhanced Online News)--Republic Bank & Trust Company (“Republic Bank” or the “Bank”) announced today the introduction of an innovative way to bank at its Harrodsburg Road, Lexington banking center with the opening of two Interactive Teller Machines (“ITMs”) located in the drive-thru lanes. These two ITMs join the previously installed ITMs in the vestibule of the Bank’s recently-opened Vine Center banking center in downtown Lexington and in the lobby of the Bank’s corporate center location in downtown Louisville. In addition, the Bank will roll-out two additional ITMs in late March that will service the drive-thru lanes of its Blankenbaker Parkway banking center in Louisville, KY.
“We are excited to be at the forefront of this customer service innovation, which will allow us to continue to serve our business and retail clients in an efficient and effective manner.”
These state-of-the-art ITMs are expected to improve the client user experience while reducing transaction time. “With just one tap of the screen, our clients will be connected to a live customer service representative that is capable of assisting clients with many of the same transactions they’re used to inside a banking center lobby. This is one more example of how we continue to enhance our technology offering at every level of banking in order to enhance our client’s banking experience,” said Steve Trager, Chairman and CEO of Republic Bank.
ITMs offer private, two-way audio and video interaction with a customer service representative located at a remote site who will offer a personalized one-on-one banking experience for such services as account withdrawals, check cashing, envelope-less cash and check deposits, account transfers, and loan payments. These ITMs will also allow the Harrodsburg Road and Vine Center banking centers to offer extended hours from 7:30 a.m. to 6 p.m. Monday through Friday and from 9 a.m. to 1 p.m. on Saturday.
Trager added, “We are excited to be at the forefront of this customer service innovation, which will allow us to continue to serve our business and retail clients in an efficient and effective manner.”
Republic Bancorp, Inc. (the “Company”) is the parent company of Republic Bank & Trust Company (the “Bank”). The Bank currently has 45 banking centers: 33 banking centers in 12 Kentucky communities - Covington, Crestwood, Elizabethtown, Florence, Frankfort, Georgetown, Independence, Lexington, Louisville, Owensboro, Shelbyville and Shepherdsville; three banking centers in southern Indiana – Floyds Knobs, Jeffersonville and New Albany; six banking centers in five Florida communities – Largo, Port Richey, St. Petersburg, Seminole, Temple Terrace; two banking centers in Tennessee – Cool Springs (Franklin) and Green Hills (Nashville); and one banking center in Norwood (Cincinnati), Ohio. The Bank offers internet banking at www.republicbank.com. The Bank also offers separately-branded, nation-wide digital banking at www.mymemorybank.com. The Company has $4.8 billion in assets and is headquartered in Louisville, Kentucky. The Company’s Class A Common Stock is listed under the symbol “RBCAA” on the NASDAQ Global Select Market.
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