PLANO, Texas--(EON: Enhanced Online News)--Centina Systems, a leading provider of service assurance and advanced analytics solutions, announced today that Dakota Carrier Network (DCN) has deployed its NetOmnia™ solution to assure Service Level Agreements (SLAs) with Tier 1 mobile operators for mobile backhaul services. The solution also offers added reporting value for existing DCN customers within the government, financial, higher education and medical industries.
“Our existing systems were confined by a fixed structure that limited our ability to provide reports with the depth and detail required to meet the needs of our customers”
DCN selected Centina Systems’ NetOmnia for its dynamic, modular architecture that enables DCN to meet the stringent SLAs required by Tier 1 mobile operators. NetOmnia also presented opportunities for DCN to increase revenue and expand overall growth by offering customized reporting for existing customers. Now with NetOmnia deployed, DCN is able to:
- Reduce operations costs and improve efficiencies through automation
- Enhance their flexibility to offer tailored SLAs to Customers
- Improve the granularity and accuracy of service performance there-by reducing revenue leakage due to SLA non-compliance.
- Proactively monitor services with real-time portals and dashboards to Network Operations, Sales, Customers and Member Companies
“Our existing systems were confined by a fixed structure that limited our ability to provide reports with the depth and detail required to meet the needs of our customers,” said Jesse Heck, Director of Operations at DCN. “NetOmnia empowers our customers by granting them visibility into their own services, enabling them to self-diagnose issues. Since deploying NetOmnia, it has allowed us to not only meet our mobile operator customers’ SLA obligations, but also grow our mobile backhaul business and reduce operations costs.”
“We are excited to be working with DCN to improve delivery of their mobile backhaul services,” said Anand Gonuguntla, CEO and Co-founder of Centina Systems. “Tier 1 mobile operators demand stringent SLAs to assure the performance of their mobile services and this is another proof point of Centina’s ability to meet these operator demands. The NetOmnia solution has delivered for DCN the ability to proactively monitor SLAs and provide the required monthly reports to their customers. We are looking forward to extending this partnership beyond SLA management and being a strategic partner of DCN going forward to help improve their operations and maintain a superior level of customer satisfaction.”
Learn more about how Centina Systems is redefining network performance management at www.centinasystems.com.
Dakota Carrier Network, created in 1996, is owned by 15 North Dakota-based independent telecommunications companies representing 85 percent of all telephone exchanges in North Dakota and more than 90 percent of the state’s total surface area. Together, DCN and its owner companies currently have more than 40,000 miles of fiber optic cable in service, reaching every community in North Dakota. DCN’s corporate headquarters is located in Fargo, N.D., and its Network Operations Center (NOC) is located in Bismarck, N.D.
About Centina Systems
Centina Systems is the global leader in strategic service assurance and innovative network performance solutions. The company focuses on helping operators and enterprises worldwide support both established and emerging services and business models, through unparalleled end-to-end visibility into the operational performance of their infrastructure.
Centina’s NetOmnia™ family of assurance and management solutions have redefined the market approach to assurance, incorporating features like enhanced SLA management, real-time, visual data analytics, customizable reports and dashboards for dynamic network views, and an integrated, plug-and-play architecture that provides actionable intelligence across hundreds of device-types and multiple types of networks. For more information, visit www.centinasystems.com.