HARTFORD, Conn.--(EON: Enhanced Online News)--Connecticut recently launched a redesigned CT.gov, the state’s official website. The redesigned CT.gov features a new design along with user-friendly navigation, better search functionality, and easy access to the state’s most popular services.
“Citizens and businesses want more from their state governments. For this upgrade, we analyzed user traffic and discussed our observations with users to inform our process. It is through digital government activities like these that we make our government more available and responsive”
“We want to ensure that residents, businesses, and visitors have the tools they need to access and engage their state government, and one of the best and most efficient ways of accomplishing this is through a modernized online presence that makes their interactions with government services as simple and easily accessible as possible,” Governor Dannel P. Malloy said. “As the development of our state’s online presence continues, we are keeping an eye toward ensuring that new features continue to be added that improve the experience for our constituents, especially for our most novice users.”
On the homepage, users will find several of the most commonly accessed state services organized by topic, such as “Business,” “Driving and Transportation,” “Education,” and “Health and Human Services,” among others. These sections contain some of the most frequently accessed state services citizens are looking for. The new navigation allows visitors to refine their search for specific Connecticut State Government information. Paired with the new navigation is a new topic search feature that gives site visitors a more refined topic-based search within each section. Users are also able to select their personalized preference for viewing site information, through List or Simple View options.
Interactive online feedback polls have also been added to specific pages throughout CT.gov, which allows visitors to quickly provide feedback on the helpfulness of pages. Users can also take a survey and provide feedback, which will be used to determine future site improvements and enhancements.
Along with the new layout and features, CT.gov continues to utilize a mobile-first, responsive design, which provides a user-friendly experience across phone, tablet, and desktop devices. CT.gov also continues to make government services more accessible for online visitors to conduct business with the state through increased usability, customer service, transparency, and accessibility.
"Citizens and businesses want more from their state governments. For this upgrade, we analyzed user traffic and discussed our observations with users to inform our process. It is through digital government activities like these that we make our government more available and responsive,” Connecticut Chief Information Officer Mark Raymond said.
About Connecticut Interactive
Connecticut Interactive, LLC is the official digital government solutions provider for the state of Connecticut. The company builds and manages interactive government services on behalf of the state and is a member of the NIC family of companies.
Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of innovative digital government solutions and secure payment processing, which help make government more accessible to everyone through technology. The family of NIC companies provides digital government solutions for more than 4,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the “100 Best Small Companies in America” six times and the company has been included four times on the Barron’s 400 Index. Additional information is available at http://www.egov.com.