HONOLULU--(EON: Enhanced Online News)--The hotel workers' union UNITE HERE Local 5 has launched a website, VistanaDisclosed.org, to help consumers considering purchasing timeshares from Vistana Signature Experiences.
“People who are sitting through a sales presentation for the first time may not know what to ask. We do not want them to buy Vistana timeshares before they find out what they’re really buying or the ongoing costs involved”
VistanaDisclosed.org highlights a list of key questions consumers are encouraged to ask before buying a timeshare. “People who are sitting through a sales presentation for the first time may not know what to ask. We do not want them to buy Vistana timeshares before they find out what they’re really buying or the ongoing costs involved,” said UNITE HERE Local 5 researcher Ben Sadoski.
Some of the questions to ask in buying timeshare include:
- What annual fees will I have to pay on top of the cost of the timeshare?
- How much will it cost me to finance my timeshare? How does that compare to home equity or other sources of financing?
- If they are selling points instead of weeks (or in addition to weeks) who decides how many points I get? Could that number ever change in the future?
- Is everything I was told verbally written into the contract?
The site also provides information about how to cancel a recent timeshare purchase. For those who find themselves regretting a decision they made during a Vistana sales presentation, UNITE HERE Local 5 informs them that almost every U.S. state gives buyers the right to cancel within a few days.
VistanaDisclosed.org suggests that consumers consider buying timeshares resale instead of directly from the developer, noting that some Vistana timeshares in Orlando are being listed for $10 or less on the resale market.
Website visitors at VistanaDisclosed.org are being encouraged to submit stories of their personal experiences with Vistana. UNITE HERE Local 5 hopes to share these stories so that other potential customers know what to expect during the sales process and afterwards.
About UNITE HERE Local 5: UNITE HERE Local 5 is the Hawaii-based branch of the UNITE HERE union, which represents over 270,000 members, with a tradition of consumer advocacy. It is not affiliated with Vistana Signature Experiences or its parent company, ILG.