PADUCAH, Ky.--(EON: Enhanced Online News)--Two Rivers Bank & Trust, headquartered in Burlington, Iowa, was in search of a new core provider that would deliver a stellar customer experience for both the bank and its customers. After conducting its research, Two Rivers selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of financial technology solutions, based on CSI’s robust product suite, including its NuPoint® core solution, and a company culture that aligned best with theirs.
“With customer experience being such a vital part of today’s banking environment, CSI remains dedicated to delivering proven technology solutions through unmatched customer support, so institutions like Two Rivers can work with a core processing provider that does business the same way they do—by focusing on relationships”
Two Rivers, which places a heavy focus on community engagement, turned to CSI for its ability to provide integrated core banking solutions that are backed by personal support. In addition, with the bank wanting to ensure a smooth conversion, CSI’s team took the lead on the arduous task of the implementation on the bank’s behalf. And CSI streamlined the process by clearly communicating every step to ensure the bank’s customers were not negatively affected during the transition.
“CSI is driven by more than shareholder success: they care about our progress as a bank and enable us to create a seamless banking experience for our customers,” said Kent Gaudian, president and chief executive officer of Two Rivers Bank & Trust. “We have found that not only are the products impeccable, but also the people we work with each day confirmed our decision to transition to CSI.”
CSI’s NuPoint is a cloud-based core banking system that enhances branch performance, employee productivity and customer profitability. By leveraging CSI’s infrastructure, resources and expert support, Two Rivers received such efficiencies as customized data views at the bank and user level, as well as the ability to enhance its internal reporting systems.
“With customer experience being such a vital part of today’s banking environment, CSI remains dedicated to delivering proven technology solutions through unmatched customer support, so institutions like Two Rivers can work with a core processing provider that does business the same way they do—by focusing on relationships,” said Steve Powless, chief executive officer of CSI. “And as new technology offerings emerge within the industry, we continue to invest in innovations that allow our customers to remain competitive and meet the needs and expectations of their banking customers.”
About Computer Services, Inc.
Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, regulatory compliance and treasury management solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.
About Two Rivers Financial Group
Both Two Rivers Bank & Trust and Two Rivers Insurance Company (which includes EBS) are wholly-owned subsidiaries of TRFG and offer an extensive menu of financial solutions encompassing banking, insurance, and investment management services with locations in Ankeny, Bettendorf, Burlington, Coralville, Des Moines, Earlham, Fort Madison, Iowa City, Mediapolis, Mount Pleasant, New London, West Burlington and West Des Moines. For more information, please visit www.tworiversbank.com.