MSI Global Talent Solutions Begins Using Promapp Cloud-Based Process Management Software

MSI Switches to Promapp, Citing Greater Accessibility and Efficiency  

SAN FRANCISCO--()--Promapp Solutions – an industry leading provider of cloud-based process management software for creating and storing business processes online – has been awarded a major contract by MSI Global Talent Solutions (MSI).

“Promapp allows us to look at our processes and those of our clients, capturing and evaluating how information flows so that we can focus on, streamline, and optimize those processes that are most frequently used and are most integral to the business.”

MSI is a global talent solutions company that helps organizations strategically design and execute programs for acquiring, developing, mobilizing, and expanding their talent worldwide. It provides value by helping clients realize greater talent effectiveness and critical mission success as a result of the solutions provided.

MSI’s services include: Global Mobility and U.S. Relocation Services; Global Talent Management Services; Global Immigration Services; Global Compensation Services; and Global Expansion Services.

“Given today’s competitive marketplace and the mounting challenges corporations face with respect to employee recruitment, mobilization, and retention, Promapp provides MSI employees and clients globally with the kind of platform needed to make business process documents easily accessible to all. This enables collaboration and process improvement regardless of physical location,” noted Eric Egnet, Chief Operating Officer & CIO at MSI.

Promapp’s solution focuses on making processes simple to document, use, and maintain. As it is cloud-based, processes stored in Promapp can be viewed and updated in real time, providing organizations like MSI with both business continuity and a platform for ongoing process improvement.

Users are also empowered to recommend changes to processes while on the job. According to Egnet, “Promapp allows us to look at our processes and those of our clients, capturing and evaluating how information flows so that we can focus on, streamline, and optimize those processes that are most frequently used and are most integral to the business.”

Conversely, Promapp enables processes that are creating issues or causing delays to be immediately evaluated and improved. “Through Promapp’s dashboards, we can see exactly where we need to put our attention,” Egnet said. “And because the Promapp tool constructs process maps in real time as information is input, it is far more efficient and far less labor intensive than, say, Microsoft Visio, where you have to build logic, flows, and conditions.”

He also noted that because MSI is frequently asked by its clients to provide business process maps, the company plans to leverage Promapp software during customer engagements, allowing them to weigh in and see the actual business processes adopted specifically for them.

“Ultimately, Promapp provides everyone who is a part of our business with access and a voice to provide feedback on the processes that will help to support our continued growth and our focus on delivering services that yield measurable outcomes for both our employees and the business,” Egnet said.

Promapp will be progressively deployed throughout MSI’s global operations over the next 12 months.

About Promapp

Established in 2002, Promapp Solutions Limited works with hundreds of organizations worldwide to foster a thriving business improvement and process management culture.

Promapp’s cloud-based business process management (BPM) software makes it easy to create, navigate, share, and change business processes, enabling quality assurance, risk management, and business continuity. Providing an intuitive online process mapping tool, a cloud-based process repository, and a comprehensive process improvement toolset, Promapp’s proprietary software supports the development of smarter and safer ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.

Promapp’s wide range of public and private sector customers includes: MorganFranklin Consulting, Coca-Cola Amatil, Air New Zealand, Mainfreight USA, Toyota Financial Services, Ricoh Australia, McDonald's, Fuji Xerox, Audi Australia, and the Department of Justice, Victoria.

The company is headquartered in Auckland, New Zealand, with its US headquarters in San Francisco, CA.


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Ray Weiss, 443-451-7144

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Release Summary

Citing greater accessibility and efficiency, MSI Global Talent Solutions (MSI) will begin using Promapp cloud-based process management software to create and store business processes online.

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