CSG Systems International Reports Results for Fourth Quarter and Full Year 2014

2 Million Comcast Customers Converted to CSG Solution
Company Announces 3-year, $150 Million Share Buyback and 11% Increase in Annual Dividend

ENGLEWOOD, Colo.--()--CSG Systems International, Inc. (Nasdaq: CSGS), a leading global provider of interactive transaction-driven solutions and services, today reported results for the quarter and full year ended December 31, 2014.

“Overall, these actions reflect the strength and confidence CSG has in its business, and our commitment to return value to our shareholders”

Key Financial Highlights:

  • Fourth quarter 2014 results:
    • Total revenues were $193.7 million.
    • Non-GAAP operating income was $32.1 million, or 16.6% of total revenues and GAAP operating income was $19.1 million, or 9.9% of total revenues.
    • Non-GAAP earnings per diluted share (EPS) was $0.61. GAAP EPS was $0.38.
    • Cash flows from operations were $47.7 million.
  • Full year 2014 results:
    • Total revenues were $751.3 million.
    • Non-GAAP operating income was $121.7 million, or 16.2% of total revenues and GAAP operating income was $75.7 million, or 10.1% of total revenues.
    • Non-GAAP EPS was $2.12. GAAP EPS was $1.10.
    • Cash flows from operations were $83.7 million.
  • CSG paid its quarterly cash dividend of $0.1575 per share of common stock, or a total of approximately $5 million, to shareholders on December 19, 2014, bringing the total 2014 dividend payments to approximately $21 million.
  • During the fourth quarter and the full year 2014, CSG repurchased, under its stock repurchase program, approximately 541,000 shares of its common stock for approximately $13.9 million (weighted-average price of $25.62 per share) and approximately 733,000 shares of its common stock for approximately $19.1 million (weighted-average price of $26.05 per share), respectively.
  • CSG converted over 2 million Comcast customer accounts onto its system.
  • CSG announced an increase in its capital allocation to shareholders, and an improvement in its capital structure, which includes the following key items:
    • An 11% increase in its annual dividend effective for the first quarter of 2015;
    • An increase in planned share repurchases of up to $150 million under its Share Repurchase Program over the next three years,
    • An amendment to CSG’s current credit agreement to provide additional capital capacity and flexibility in managing its capital structure over the next five years.

“We enter 2015 with several opportunities to continue to accelerate the long-term growth in our revenues and earnings and at the same time invest in our business,” said Peter Kalan, chief executive officer and president for CSG International. “First, we are growing our recurring revenues through our North American cable market share wins and with our early successes on our international managed services business. Next, we are the go-to provider for any company looking to monetize their video and digital services in new ways. Third, we are able to expand our margins through the scale of our processing business and through prudent cost management. And finally, with the visibility that we have into our business, we are increasing our share buyback and dividend while maintaining the flexibility to use our balance sheet to be opportunistic with our investments in the business.”

Financial Overview (unaudited)

(in thousands, except per share amounts and percentages):

  Quarter Ended December 31,   Year Ended December 31,
2014   2013   Percent
Change
2014   2013   Percent
Change
Revenues $ 193,697 $ 194,549   (0 )% $ 751,286 $ 747,468   1 %
Non-GAAP Results:
Operating Income $ 32,082 $ 35,812 (10 )% $ 121,722 $ 123,187 (1 )%
Operating Income Margin 16.6 % 18.4 % 16.2 % 16.5 %
EPS $ 0.61 $ 0.63 (3 )% $ 2.12 $ 2.21 (4 )%
GAAP Results:
Operating Income $ 19,125 $ 16,435 16 % $ 75,690 $ 76,704 (1 )%
Operating Income Margin 9.9 % 8.4 % 10.1 % 10.3 %
EPS $ 0.38 $ 0.27 41 % $ 1.10 $ 1.56 (29 )%
 

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at www.csgi.com.

Results of Operations

Revenues: Total revenues for the fourth quarter of 2014 were $193.7 million, a slight decrease when compared to revenues of $194.5 million for the fourth quarter of 2013, and a 5% increase when compared to $185.0 million for the third quarter of 2014. The sequential quarterly increase can be attributed to the stronger revenues CSG typically experiences during the fourth quarter. Total revenues for the full year 2014 were $751.3 million, a 1% increase when compared to revenues of $747.5 million for the full year 2013. The year-over-year increase in annual revenues is due mainly to the strong growth in processing revenues CSG experienced during 2014, which more than offset lower software and services revenues for the year and the $13 million year-over-year impact of two business divestitures completed in the second half of 2013.

Non-GAAP Results: Non-GAAP operating income for the fourth quarter of 2014 was $32.1 million, or 16.6% of total revenues, compared to $35.8 million, or 18.4%, for the fourth quarter of 2013. Non-GAAP operating income for the third quarter of 2014 was $29.9 million, or 16.2% of total revenues.

Non-GAAP operating income for the full year 2014 was $121.7 million, or 16.2% of total revenues, which compares to $123.2 million, or 16.5% of total revenues for the full year 2013.

Non-GAAP EPS for the fourth quarter of 2014 was $0.61, compared to $0.63 for the fourth quarter of 2013, and $0.49 for the third quarter of 2014. This 2014 fourth quarter EPS amount included a $0.05 benefit related to a better than expected income tax rate for the quarter of 34%, compared to the previous expectation of 40%. The sequential quarterly increase in non-GAAP EPS can be attributed to a lower non-GAAP effective income tax rate for the quarter, and the higher sequential revenues between periods. Non-GAAP EPS for the full year 2014 was $2.12, compared to non-GAAP EPS of $2.21 for the full year 2013, with the decrease due to higher diluted shares outstanding, and to a lesser degree, a slightly higher non-GAAP effective income tax rate.

GAAP Results: GAAP operating income for the fourth quarter of 2014 was $19.1 million, or 9.9% of total revenues, compared to $16.4 million, or 8.4%, for the same period in 2013. GAAP operating income for the full year 2014 was $75.7 million, or 10.1% of total revenues, compared to $76.7 million, or 10.3% of total revenues for the full year 2013.

GAAP EPS for the fourth quarter of 2014 was $0.38, compared to $0.27 for the fourth quarter of 2013. GAAP EPS for the full year 2014 was $1.10, compared to $1.56 for the full year 2013, with the 2013 GAAP EPS benefiting from an unusually low tax rate of 17%, which provided a benefit of $0.42 per diluted share.

Balance Sheet and Cash Flows

Balance Sheet: Certain key balance sheet items as of the indicated dates are as follows (in thousands):

 

    December 31,
2014
    September 30,
2014
    December 31,
2013
Cash, cash equivalents, and short-term investments $ 201,800 $ 183,459 $ 210,837
Net billed trade accounts receivable (1) 184,369 191,024 178,511
Total long-term debt:
Par value $ 270,000 $ 273,750 $ 285,000
Unamortized OID   (14,169 )   (15,656 )   (19,950 )
Net debt carrying amount $ 255,831   $ 258,094   $ 265,050  
(1)   The higher trade accounts receivable balance at September 30, 2014, is primarily related to the timing around certain monthly customer payments.
 

Cash Flows: Certain key operating cash flow items for the indicated periods then ended are as follows (in thousands):

   

Quarter Ended
December 31,

 

Year Ended
December 31,

2014   2013 2014   2013
Cash Flows from Operating Activities:
Operations (2) $ 30,675 $ 30,396 $ 105,914 $ 132,658
Changes in operating assets and liabilities (3)   17,070     9,656     (22,263 )   (6,024 )
Net cash provided by operating activities $ 47,745   $ 40,052   $ 83,651   $ 126,634  
Cash Flows from Investing Activities:
Purchases of property and equipment $ (4,579 ) $ (11,090 ) $ (25,985 ) $ (30,076 )
Cash Flows from Financing Activities:
Dividend payments $ (5,069 ) $ (4,824 ) $ (20,530 ) $ (14,454 )
Repurchase of common stock under stock repurchase program (13,485 ) (18,212 )

(10,129

)

Payments on long-term debt (3,750 ) (3,750 ) (15,000 ) (15,000 )
(2)   Cash flows from operations for the full year 2014 compared to 2013 were lower due primarily to the following tax benefits realized in 2013: (i) reduction of certain tax allowances related to foreign operations; (ii) incremental R&D income tax credits claimed for development activities from previous years; and (iii) recognition of the 2012 R&D tax credits that were recognized in the first quarter of 2013 since the credit legislation was passed by Congress in January 2013.
 
(3) Cash flows from changes in operating assets and liabilities for the full year 2014 were negatively impacted by unfavorable changes in working capital items, primarily related to the increases in trade accounts receivable and income tax payments.
 

Capital Planning Initiatives

CSG announced an increase in its capital allocation to shareholders, and an improvement in its capital structure, which includes the following key items:

  • An 11% increase in CSG’s current annual dividend from $0.63 per share to $0.70 per share, effective with the first quarterly dividend of $0.1750 per share recently declared by the Board in January, for payment on March 26, 2015. This will result in an expected total dividend payout for the full year 2015 of approximately $23 million.
  • An increase in planned share repurchases of up to $150 million under its Share Repurchase Program over the next three years, which represents approximately 20% of the value of its current outstanding shares, facilitated by the following:
    • A 7.5 million increase in the number of authorized shares under CSG’s Board-approved Share Repurchase Plan, bringing the total number of remaining authorized shares under the program to approximately 9 million shares.
    • Under CSG’s plan, it may repurchase the shares in the open market or in privately negotiated transactions, including through an accelerated stock repurchase (ASR) plan or under a Rule 10b5-1 plan. The actual timing and amount of share repurchases will be dependent on then current market conditions and other business-related factors.
    • The first $50 million of repurchases for 2015 are expected to be completed through an ASR plan, which is expected to be executed within the next few weeks.
  • CSG recently amended its current credit agreement, with the key terms of the amendment including an extension of the term of the agreement through January 2020, and upsizing the revolving credit facility from the previous level of $100 million to $200 million going forward. The amended credit agreement provides CSG with additional capital capacity, and flexibility in managing its capital structure over the next five years, including options to settle its convertible debt that matures in early 2017.

“Overall, these actions reflect the strength and confidence CSG has in its business, and our commitment to return value to our shareholders,” said Randy Wiese, chief financial officer.

2015 Financial Guidance

CSG’s financial guidance for the full year 2015 is as follows:

Revenues         $750 - $770 million
Non-GAAP EPS $2.20 - $2.30
GAAP EPS $1.36 - $1.45
Non-GAAP Adjusted EBITDA $154 - $158 million
Cash flows from operating activities $100 - $115 million
 

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at www.csgi.com.

Conference Call

CSG will host a conference call on Wednesday, February 4, 2015, at 4:30 p.m. ET, to discuss CSG’s fourth quarter and full year results for 2014. The call will be carried live and archived on the Internet. A link to the conference call is available at http://ir.csgi.com. In addition, to reach the conference by phone, dial 1-888-500-6950 and ask the operator for the CSG International conference call and Liz Bauer, chairperson. A replay of the conference call will also be available until 7:30 p.m. ET on March 6, 2015, and can be accessed by calling 1-888-203-1112 and access code of 6596587.

Additional Information

For information about CSG, please visit CSG’s website at www.csgi.com. Additional information can be found in the Investor Relations section of the website.

About CSG International

CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo and Vodafone. With over 30 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

Forward-Looking Statements

This news release contains forward-looking statements as defined under the Securities Act of 1933, as amended, that are based on assumptions about a number of important factors and involve risks and uncertainties that could cause actual results to differ materially from what appears in this news release. Some of these key factors include, but are not limited to the following items:

  • CSG derives over forty percent of its revenues from its three largest clients;
  • Continued market acceptance of CSG’s products and services;
  • Timing and success of previously announced client customer account migrations to CSG’s billing platform;
  • CSG’s ability to continuously develop and enhance products in a timely, cost-effective, technically-advanced and competitive manner;
  • CSG’s ability to deliver its solutions in a timely fashion within budget, particularly large and complex software implementations;
  • CSG’s dependency on the global telecommunications industry, and in particular, the North American telecommunications industry;
  • CSG’s ability to meet its financial expectations as a result of increased dependency on software sales, which are subject to greater volatility;
  • Increasing competition in CSG’s market from companies of greater size and with broader presence in the communications sector;
  • CSG’s ability to successfully integrate and manage acquired businesses or assets to achieve expected strategic, operating and financial goals;
  • CSG’s ability to protect its intellectual property rights;
  • CSG’s ability to maintain a reliable, secure computing environment;
  • CSG’s ability to conduct business in the international marketplace;
  • CSG’s ability to comply with applicable U.S. and International laws and regulations; and
  • Fluctuations in credit market conditions, general global economic and political conditions, and foreign currency exchange rates.

This list is not exhaustive and readers are encouraged to review the additional risks and important factors described in CSG’s reports on Forms 10-K and 10-Q and other filings made with the SEC.

   

CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS-UNAUDITED
(in thousands, except per share amounts)

 

December 31,
2014

December 31,
2013

ASSETS

Current assets:
Cash and cash equivalents $ 81,712 $ 82,686
Short-term investments   120,088   128,151
Total cash, cash equivalents, and short-term investments 201,800 210,837
Trade accounts receivable:
Billed, net of allowance of $3,323 and $2,359 184,369 178,511
Unbilled 42,439 38,365
Deferred income taxes 13,204 15,085
Income taxes receivable 7,851 3,815
Other current assets   28,470   28,762
Total current assets   478,133   475,375
Non-current assets:
Property and equipment, net of depreciation of $138,065 and $129,522 38,326 35,061
Software, net of amortization of $86,797 and $77,504 43,866 43,565
Goodwill 225,269 233,599
Client contracts, net of amortization of $88,585 and $75,382 46,903 55,191
Deferred income taxes 8,891 7,447
Income taxes receivable 1,333 1,930
Other assets   16,142   16,812
Total non-current assets   380,730   393,605
Total assets $ 858,863 $ 868,980

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:
Current maturities of long-term debt $ 22,500 $ 15,000
Client deposits 35,791 30,431
Trade accounts payable 37,052 33,376
Accrued employee compensation 51,441 58,434
Deferred revenue 40,004 47,131
Income taxes payable 984 2,814
Other current liabilities   23,375   19,620
Total current liabilities   211,147   206,806
Non-current liabilities:
Long-term debt, net of unamortized original issue discount of $14,169 and $19,950 233,331 250,050
Deferred revenue 9,648 9,221
Income taxes payable 1,613 1,909
Deferred income taxes 19,580 20,274
Other non-current liabilities   15,821   14,616
Total non-current liabilities   279,993   296,070
Total liabilities   491,140   502,876
Stockholders’ equity:

Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares
  issued and outstanding

Common stock, par value $.01 per share; 100,000 shares authorized; 33,945
  shares and 33,745 shares outstanding

667 658
Additional paid-in capital 493,108 473,190
Treasury stock, at cost, 32,763 and 32,030 shares (757,478 ) (738,372 )
Accumulated other comprehensive income (loss):
Unrealized gain on short-term investments, net of tax 6 41
Unrealized loss on change in fair value of interest rate swaps, net of tax (98 )
Cumulative foreign currency translation adjustments (13,386 ) 1,674
Accumulated earnings   644,806   629,011
Total stockholders’ equity   367,723   366,104
Total liabilities and stockholders’ equity $ 858,863 $ 868,980
 

CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME-UNAUDITED
(in thousands, except per share amounts)

   
Quarter Ended Year Ended
December 31,
2014
  December 31,
2013
December 31,
2014
  December 31,
2013
Revenues:
Processing and related services $ 142,413 $ 138,341 $ 562,109 $ 537,453
Software and services 30,032 31,939 102,585 118,988
Maintenance   21,252     24,269     86,592     91,027  
Total revenues   193,697     194,549     751,286     747,468  

Cost of revenues (exclusive of depreciation,
  shown separately below):

Processing and related services 72,068 64,031 277,084 253,756
Software and services 18,941 20,335 79,640 84,222
Maintenance   8,078     9,789     32,619     39,187  
Total cost of revenues 99,087 94,155 389,343 377,165
Other operating expenses:
Research and development 26,939 26,315 104,712 110,008
Selling, general and administrative 40,013 41,924 153,488 152,553
Depreciation 3,605 4,254 14,084 18,633
Restructuring and reorganization charges   4,928     11,466     13,969     12,405  
Total operating expenses   174,572     178,114     675,596     670,764  
Operating income   19,125     16,435     75,690     76,704  
Other income (expense):
Interest expense (2,553 ) (2,897 ) (10,453 ) (11,621 )
Amortization of original issue discount (1,487 ) (1,377 ) (5,781 ) (5,352 )
Interest and investment income, net 191 172 798 689
Other, net   1,439     149     1,268     1,099  
Total other   (2,410 )   (3,953 )   (14,168 )   (15,185 )
Income before income taxes 16,715 12,482 61,522 61,519
Income tax provision   (4,083 )   (3,401 )   (24,563 )   (10,168 )
Net income $ 12,632   $ 9,081   $ 36,959   $ 51,351  
 
Weighted-average shares outstanding:
Basic 32,256 32,124 32,449 32,117
Diluted 33,372 33,831 33,736 32,873
Earnings per common share:
Basic $ 0.39 $ 0.28 $ 1.14 $ 1.60
Diluted 0.38 0.27 1.10 1.56
 
Cash dividends declared per common share $ 0.1575 $ 0.1500 $ 0.6225 $ 0.4500
 

CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS-UNAUDITED
(in thousands)

 
Year Ended
December 31,
2014
  December 31,
2013
Cash flows from operating activities:
Net income $ 36,959 $ 51,351

Adjustments to reconcile net income to net cash provided by
  operating activities -

Depreciation 14,084 18,633
Amortization 33,553 37,819
Amortization of original issue discount 5,781 5,352
Loss on short-term investments and other 1,123 910
(Gain) loss on disposition of business operations (222 ) 3,017
Loss on termination of pension plan - 3,221
Deferred income taxes 41 (1,764 )
Excess tax benefit of stock-based compensation awards (2,060 ) (677 )
Stock-based employee compensation   16,655     14,796  
Subtotal 105,914 132,658
Changes in operating assets and liabilities:
Trade accounts receivable, net (14,326 ) (2,319 )
Other current and non-current assets (3,230 ) (7,163 )
Income taxes payable/receivable (3,508 ) 4,556
Trade accounts payable and accrued liabilities 4,359 (994 )
Deferred revenue   (5,558 )   (104 )
Net cash provided by operating activities   83,651     126,634  
Cash flows from investing activities:
Purchases of property and equipment (25,985 ) (30,076 )
Purchases of short-term investments (190,427 ) (183,575 )
Proceeds from sale/maturity of short-term investments 197,466 89,688
Acquisition of business, net of cash acquired - (2,926 )
Acquisition of and investments in client contracts (5,600 ) (7,092 )
Proceeds from the disposition of business operations   1,130     4,530  
Net cash used in investing activities   (23,416 )   (129,451 )
Cash flows from financing activities:
Proceeds from issuance of common stock 1,394 1,591
Payment of cash dividends (20,530 ) (14,454 )
Repurchase of common stock (25,138 ) (15,478 )
Payments on acquired equipment financing (1,097 ) (2,723 )
Payments on long-term debt (15,000 ) (15,000 )
Excess tax benefit of stock-based compensation awards   2,060     677  
Net cash used in financing activities   (58,311 )   (45,387 )
Effect of exchange rate fluctuations on cash   (2,898 )   (2,857 )
Net decrease in cash and cash equivalents (974 ) (51,061 )
Cash and cash equivalents, beginning of period   82,686     133,747  
Cash and cash equivalents, end of period $ 81,712   $ 82,686  
Supplemental disclosures of cash flow information:
Net cash paid during the period for -
Interest $ 8,265 $ 9,440
Income taxes 25,153 6,149
 

EXHIBIT 1

       
 

CSG SYSTEMS INTERNATIONAL, INC.
SUPPLEMENTAL REVENUE ANALYSIS

 

Revenues by Geography

 

Quarter Ended
December 31,
2014

Quarter Ended
September 30,
2014

Quarter Ended
December 31,
2013

Americas   83 %   85 %   84 %
Europe, Middle East and Africa 11 % 10 % 12 %
Asia Pacific   6 %   5 %   4 %
Total Revenues   100 %   100 %   100 %
 
 
Year Ended
December 31,

2014

Year Ended
December 31,

2013

Americas 85 % 85 %
Europe, Middle East and Africa 10 % 11 %
Asia Pacific   5 %   4 %
Total Revenues   100 %   100 %
 

Revenues by Significant Customers: 10% or more of Revenues

 

Quarter Ended
December 31,
2014

Quarter Ended
September 30,
2014

Quarter Ended
December 31,
2013

Comcast 22 % 22 % 20 %
DISH 14 % 15 % 15 %
Time Warner 11 % 11 % 10 %
 
 
Year Ended
December 31,

2014

Year Ended
December 31,

2013

Comcast 22 % 19 %
DISH 15 % 15 %
Time Warner 11 % 11 %
 

ACP Customer Accounts (in thousands, at end of period)

 

December 31,
2014

September 30,
2014
December 31,
2013
Cable/Satellite Customer Accounts 51,486 50,036 49,489
 

EXHIBIT 2
CSG SYSTEMS INTERNATIONAL, INC.
DISCLOSURES FOR NON-GAAP FINANCIAL MEASURES

Use of Non-GAAP Financial Measures and Limitations

To supplement its condensed consolidated financial statements presented in accordance with generally accepted accounting principles (GAAP), CSG uses non-GAAP operating income, non-GAAP EPS, non-GAAP adjusted EBITDA, and non-GAAP free cash flow. CSG believes that these non-GAAP financial measures, when reviewed in conjunction with its GAAP financial measures, provide investors with greater transparency to the information used by CSG’s management in its financial and operational decision making. CSG uses these non-GAAP financial measures for the following purposes:

  • Certain internal financial planning, reporting, and analysis;
  • Forecasting and budgeting;
  • Certain management compensation incentives; and
  • Communications with CSG’s Board of Directors, stockholders, financial analysts, and investors.

These non-GAAP financial measures are provided with the intent of providing investors with the following information:

  • A more complete understanding of CSG’s underlying operational results, trends, and cash generating capabilities;
  • Consistency and comparability with CSG’s historical financial results; and
  • Comparability to similar companies, many of which present similar non-GAAP financial measures to investors.

Non-GAAP financial measures are not measures of performance under GAAP, and therefore should not be considered in isolation or as a substitute for GAAP financial information. Limitations with the use of non-GAAP financial measures include the following items:

  • Non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles;
  • The way in which CSG calculates non-GAAP financial measures may differ from the way in which other companies calculate similar non-GAAP financial measures;
  • Non-GAAP financial measures do not include all items of income and expense that affect CSG’s operations and that are required by GAAP to be included in financial statements;
  • Certain adjustments to CSG’s non-GAAP financial measures result in the exclusion of items that are recurring and will be reflected in CSG’s financial statements in future periods; and
  • Certain charges excluded from CSG’s non-GAAP financial measures are cash expenses, and therefore do impact CSG’s cash position.

CSG compensates for these limitations by relying primarily on its GAAP results and using non-GAAP financial measures as a supplement only. Additionally, CSG provides specific information regarding the treatment of GAAP amounts considered in preparing the non-GAAP financial measures and reconciles each non-GAAP financial measure to the most directly comparable GAAP measure.

Non-GAAP Financial Measures: Basis of Presentation

The table below outlines the exclusions from CSG’s non-GAAP financial measures:

Non-GAAP Exclusions       Operating
Income
      EPS
Restructuring and reorganization charges X X
Acquisition-related charges X X
Stock-based compensation X X
Amortization of acquired intangible assets X X
Amortization of original issue discount (“OID”) X
Unusual income tax matters X
 

CSG believes that excluding certain items in calculating its non-GAAP financial measures provides meaningful supplemental information regarding CSG’s performance and these items are excluded for the following reasons:

  • Restructuring and reorganization charges are infrequent expenses that result from cost reduction initiatives and/or significant changes to CSG’s business, to include such things as involuntary employee terminations, changes in management structure, divestitures of businesses, facility consolidations and abandonments, and fundamental reorganizations impacting operational focus and direction. These charges are not considered reflective of CSG’s recurring core business operating results. The exclusion of these items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
  • Acquisition-related charges relate to direct and incremental expenses related to business acquisitions, and thus, are not considered reflective of CSG’s recurring core business operating results. These charges typically include expenses related to legal, accounting, and other professional services. The exclusion of these charges in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
  • Stock-based compensation results from CSG’s issuance of equity awards to its employees under incentive compensation programs. The amount of this incentive compensation in any period is not generally linked to the level of performance by employees or CSG, but instead is more dependent on CSG’s stock price at the date the equity award is granted, and the employee service period over which the equity awards vest. The exclusion of these expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to compensation included in CSG’s results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG’s business.
  • Amortization of acquired intangible assets is the result of business acquisitions. A portion of the purchase price in an acquisition is allocated to acquired intangible assets (e.g., software, client relationships, etc.), which are then amortized to expense over their estimated useful lives. This annual amortization expense is generally unchanged from the initial estimates, regardless of performance of the acquired business in any one period. Also, the value assigned to acquired intangible assets in a business combination is based on various estimates and valuation techniques, and does not necessarily represent the costs CSG would incur to develop such capabilities internally. Additionally, amortization of acquired intangible assets can be inconsistent in amount and frequency, and can be significantly affected by the timing and size of an acquisition. The exclusion of these expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to acquisitions included in CSG’s results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG’s business.
  • The convertible debt securities OID is the result of allocating a portion of the principal balance of the debt at issuance to the equity component of the instrument, as required under current accounting rules. This OID is then amortized to interest expense over the life of the respective convertible debt instrument. The interest expense related to the amortization of the OID is a non-cash expense, and therefore, the exclusion of this item allows investors to further evaluate the cash interest costs of CSG’s convertible debt securities for cash flow, liquidity, and debt service purposes.
  • Unusual items within CSG’s quarterly and/or annual income tax expense can occur from such things as income tax accounting timing matters, income taxes related to unusual events, or as a result of different treatment of certain items for book accounting and income tax purposes. Consideration of such items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.

CSG also reports non-GAAP adjusted EBITDA and non-GAAP free cash flow. Management believes non-GAAP adjusted EBITDA is a useful measure to investors in evaluating CSG’s operating performance, liquidity, debt servicing capabilities, and enterprise valuation. CSG defines non-GAAP adjusted EBITDA as income before interest, income taxes, depreciation, amortization, stock-based compensation, foreign currency transaction adjustments, and unusual items, such as restructuring and reorganization charges, as discussed above. Additionally, management uses non-GAAP free cash flow, among other measures, to assess its financial performance and cash generating capabilities, and believes that it is useful to investors because it shows CSG’s cash available to service debt, make strategic acquisitions and investments, repurchase its common stock, pay cash dividends, and fund ongoing operations. CSG defines non-GAAP free cash flow as net cash flows from operating activities less the purchases of property and equipment.

Non-GAAP Financial Measures

Non-GAAP Operating Income:

The reconciliations of GAAP operating income to non-GAAP operating income for the indicated periods are as follows (in thousands, except percentages):

  Quarter Ended
December 31, 2014
  Quarter Ended
December 31, 2013
Amounts   % of
Revenues
Amounts   % of
Revenues
GAAP operating income $ 19,125   9.9 % $ 16,435   8.4 %
Restructuring and reorganization charges 4,928 2.5 % 11,466 5.9 %
Acquisition-related charges - - % 62 0.0 %
Stock-based compensation 4,405 2.3 % 3,299 1.7 %
Amortization of acquired intangible assets   3,624   1.9 %   4,550   2.4 %
Non-GAAP operating income $ 32,082   16.6 % $ 35,812   18.4 %
 
 
Year Ended
December 31, 2014
Year Ended
December 31, 2013
Amounts % of
Revenues
Amounts % of
Revenues
GAAP operating income $ 75,690 10.1 % $ 76,704 10.3 %
Restructuring and reorganization charges 13,969 1.9 % 12,405 1.7 %
Acquisition-related charges - - % 62 0.0 %
Stock-based compensation 16,655 2.2 % 14,796 2.0 %
Amortization of acquired intangible assets   15,408   2.0 %   19,220   2.5 %
Non-GAAP operating income $ 121,722   16.2 % $ 123,187   16.5 %
 

Non-GAAP EPS:

The reconciliations of GAAP EPS to non-GAAP EPS for the indicated periods are as follows (in thousands, except per share amounts):

  Quarter Ended
December 31, 2014
  Quarter Ended
December 31, 2013
Pretax
Amount (1)
  EPS (3) Pretax
Amount (1)
  EPS (4)
GAAP income before income taxes $ 16,715 $ 0.38 $ 12,482 $ 0.27
Restructuring and reorganization charges 4,928 11,466
Acquisition-related charges - 62
Stock-based compensation 4,405 3,299
Amortization of acquired intangible assets 3,624 4,550
Amortization of OID   1,487   1,377
Non-GAAP income before income taxes (2) $ 31,159 $ 0.61 $ 33,236 $ 0.63
 
 
Year Ended
December 31, 2014
Year Ended
December 31, 2013
Pretax
Amount (1)
EPS (3) Pretax
Amount (1)
EPS (4)
GAAP income before income taxes $ 61,522 $ 1.10 $ 61,519 $ 1.56
Restructuring and reorganization charges 13,969 12,405
Acquisition-related charges - 62
Stock-based compensation 16,655 14,796
Amortization of acquired intangible assets 15,408 19,220
Amortization of OID   5,781   5,352
Non-GAAP income before income taxes (2) $ 113,335 $ 2.12 $ 113,354 $ 2.21
 
(1)   These items (on a pretax basis) are calculated in accordance with GAAP, and are reflected as part of the results of operations in the accompanying Unaudited Condensed Consolidated Statements of Income.
 
(2) Non-GAAP EPS is calculated by taking the non-GAAP income before income taxes and deducting from this amount non-GAAP income taxes calculated by using the non-GAAP effective income tax rate for the period, and then dividing the result of this calculation by the outstanding diluted shares for the period.
 
(3) For the fourth quarter and year ended December 31, 2014, the GAAP effective income tax rate was 24% and 40%, respectively, the non-GAAP effective income tax rate was approximately 34% and 37%, respectively, and the outstanding diluted shares were 33.4 million and 33.7 million, respectively. The fourth quarter difference between the GAAP and the non-GAAP effective income tax rate relates primarily to the timing of the 2014 R&D tax credit legislation. The anticipated quarterly benefit of the credits is included in each of the quarters of 2014 for non-GAAP purposes; however, the fourth quarter GAAP tax rate reflects the entire benefit of the full year impact of the R&D tax credits, as the legislation was not passed until December.
 
(4) For the fourth quarter and year ended December 31, 2013, the GAAP effective income tax rate was 27% and 17%, respectively, the non-GAAP effective income tax rate was approximately 36% for both periods, and the outstanding diluted shares were 33.8 million and 32.9 million, respectively.
 

The GAAP effective income tax rate for the quarter and year ended December 31, 2013 benefited from the following items, which are excluded from our non-GAAP effective income tax rates for these same periods:

  • the reduction of certain tax allowances related to foreign operations, which provided a benefit of approximately $0.08 per diluted share for the quarter and the year ended December 31, 2013;
  • incremental R&D income tax credits claimed in the third quarter of 2013 for development activities from previous years, which provided a benefit of approximately $0.17 per diluted share for the year ended December 31, 2013; and
  • the recognition of the 2012 R&D tax credits of approximately $0.17 per diluted share for the year ended December 31, 2013, that were recognized for GAAP purposes in the first quarter of 2013 since the credit legislation was passed by Congress in January 2013.

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to net income and cash flows from operating activities are provided below for the indicated periods (in thousands, except percentages):

    Quarter Ended
December 31,
  Year Ended
December 31,
2014     2013   2014     2013  
GAAP operating income $ 19,125 $ 16,435 $ 75,690 $ 76,704
Restructuring and reorganization charges 4,928 11,466 13,969 12,405
Acquisition-related charges - 62 - 62
Depreciation 3,605 4,254 14,084 18,633
Amortization of acquired intangible assets (5) 3,624 4,550 15,408 19,220
Amortization of other intangible assets (5) 4,152 4,262 15,820 16,179
Stock-based compensation   4,405     3,299     16,655     14,796  
Adjusted EBITDA $ 39,839   $ 44,328   $ 151,626   $ 157,999  
Adjusted EBITDA as a percentage of revenues   21 %   23 %   20 %   21 %
 
  Quarter Ended
December 31,
  Year Ended
December 31,
2014     2013   2014     2013  
Net income $ 12,632 $ 9,081 $ 36,959 $ 51,351
Interest expense (6) 2,553 2,897 10,453 11,621
Amortization of OID 1,487 1,377 5,781 5,352
Interest and investment income and other, net (1,630 ) (321 ) (2,066 ) (1,788 )
Income tax provision 4,083 3,401 24,563 10,168
Depreciation 3,605 4,254 14,084 18,633
Amortization of acquired intangible assets (5) 3,624 4,550 15,408 19,220
Amortization of other intangible assets (5) 4,152 4,262 15,820 16,179
Stock-based compensation 4,405 3,299 16,655 14,796
Acquisition-related charges - 62 - 62
Restructuring and reorganization charges   4,928     11,466     13,969     12,405  
Adjusted EBITDA $ 39,839   $ 44,328   $ 151,626   $ 157,999  
 
    Quarter Ended
December 31,
  Year Ended
December 31,
2014     2013   2014     2013  
Cash flows from operating activities $ 47,745 $ 40,052 $ 83,651 $ 126,634
Income tax provision 4,083 3,401 24,563 10,168

Changes in operating assets and liabilities
  and deferred taxes

(17,136 ) (6,809 ) 22,222 7,788
Interest expense (6) 2,553 2,897 10,453 11,621

Interest and investment income and other,
  net

(1,630 ) (321 ) (2,066 ) (1,788 )
Loss on disposition of business operations - (3,017 ) 222 (3,017 )
Acquisition-related charges - 62 - 62
Restructuring and reorganization charges 4,928 9,127 13,969 9,184
Other   (704 )   (1,064 )   (1,388 )   (2,653 )
Adjusted EBITDA $ 39,839   $ 44,328   $ 151,626   $ 157,999  
(5)   Amortization on the statement of cash flows is made up of the following items for the indicated periods (in thousands):
 
          Quarter Ended
December 31,
      Year Ended
December 31,
2014       2013 2014       2013
Amortization of acquired intangible assets $ 3,624 $ 4,550 $ 15,408 $ 19,220
Amortization of other intangible assets 4,152 4,262 15,820 16,179
Amortization of deferred financing costs   570   594   2,325   2,420
Total amortization $ 8,346 $ 9,406 $ 33,553 $ 37,819
(6)   Interest expense includes amortization of deferred financing costs as provided in Note 5 above.
 

Non-GAAP Free Cash Flow:

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure to cash flows from operating activities are provided below for the indicated periods (in thousands):

    Quarter Ended
December 31,
  Year Ended
December 31,
2014     2013   2014     2013  
Cash flows from operating activities $ 47,745 $ 40,052 $ 83,651 $ 126,634
Purchases of property and equipment   (4,579 )   (11,090 )   (25,985 )   (30,076 )
Non-GAAP free cash flow $ 43,166   $ 28,962   $ 57,666   $ 96,558  
 

Non-GAAP Financial Measures – 2015 Financial Guidance

Non-GAAP Operating Income Margin:

The reconciliation of GAAP operating income margin to non-GAAP operating income margin, as included in CSG’s 2015 full year financial guidance, is as follows:

 

2015
Guidance

GAAP operating income margin   12.0%
Stock-based compensation (7) 3.0%
Amortization of acquired intangible assets (8)   1.5%
Non-GAAP operating income margin (“approximately 16.5%”)   16.5%
(7)   This represents the pretax impact of stock-based compensation expense of an estimated $22 million on CSG’s operating income margin as a percentage of the midpoint of 2015 revenue guidance.
 
(8) This represents the pretax impact of amortization of acquired intangible assets expense of an estimated $12 million on CSG’s operating income margin as a percentage of the midpoint of 2015 revenue guidance.
 

Non-GAAP EPS:

The reconciliation of GAAP EPS to non-GAAP EPS as included in CSG’s 2015 full year financial guidance is as follows (in thousands, except per share amounts):

  2015 Guidance Range
Low Range     High Range
Pretax
Amount (9)
    EPS (11) Pretax
Amount (9)
    EPS (11)
GAAP income before income taxes $ 72,000 $ 1.36 $ 77,000 $ 1.45
Stock-based compensation 22,000 22,000
Amortization of acquired intangible assets 12,000 12,000
Amortization of OID   6,000   6,000
Non-GAAP income before income taxes (10) $ 112,000 $ 2.20 $ 117,000 $ 2.30
(9)   These items (on a pretax basis) are calculated in accordance with GAAP, and will be reflected as part of the results of operations in CSG’s Unaudited Condensed Consolidated Statements of Income.
 
(10) Non-GAAP EPS is calculated by taking the non-GAAP income before income taxes and deducting from this amount non-GAAP income taxes calculated by using the non-GAAP effective income tax rate for the period, and then dividing the result of this calculation by the outstanding diluted shares for the period.
 
(11) For 2015, the estimated effective income tax rate for non-GAAP purposes is expected to be approximately 37%, which assumes Congress will approve the 2015 R&D income tax credit legislation prior to the end of 2015. The weighted-average diluted shares outstanding are expected to be 32.0 million.
 

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to net income and cash flows from operations are provided below for CSG’s 2015 full year financial guidance at the mid-point (in thousands, except percentages):

  2015
GAAP operating income $ 92,000
Depreciation 17,000
Amortization of acquired intangible assets 12,000
Amortization of other intangible assets 13,000
Stock-based compensation   22,000  
Non-GAAP Adjusted EBITDA $ 156,000  
Non-GAAP Adjusted EBITDA as a percentage of revenues   21 %
 
2015
Net income $ 45,000
Interest expense 11,000
Amortization of OID 6,000
Income tax provision 30,000
Depreciation 17,000
Amortization of acquired of intangible assets 12,000
Amortization of other intangible assets 13,000
Stock-based compensation   22,000  
Non-GAAP Adjusted EBITDA $ 156,000  
 
2015
Cash flows from operating activities (midpoint of guidance) $ 108,000
Income tax provision 30,000
Changes in operating assets and liabilities and deferred taxes 7,000
Interest expense   11,000  
Non-GAAP Adjusted EBITDA $ 156,000  
 

Non-GAAP Free Cash Flow:

 

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure
to cash flows from operating activities is provided below for the indicated period (in thousands):

 
2015
Cash flows from operating activities (midpoint of guidance) $ 108,000
Purchases of property and equipment   (30,000 )
Non-GAAP free cash flow $ 78,000  

Contacts

CSG Systems International, Inc.
Liz Bauer, 303-804-4065
Senior Vice President of Investor Relations & Strategic Communications
liz.bauer@csgi.com

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